"When will we get some of our money back"

I have lost money with this company and being a pensioner cannot afford to take out another plan. I registered to get updates via the IPS Creditor Portal which i receive but it is all in legal jargon which is impossible to understand unless you are a lawyer. All i want to know is when i will get some money back, and how much as do we all that lost money from this robbing firm. The CEO should be held accountable and investigated

"Here l am again .writing about safe…"

Here l am again .writing about safe hands funeral plan.
Almost 2 years ago that l wrote my last review ,still no word from the administators of save hands .
Before Christmas l read somewhere that safe hands is being investigated by the police .How can these people sleep at night ,knowing that they have taken or lost innocent peoples money ,what have they done with it .l know l and like many other people can't sleep at night wondering if anything happens to us ,that our families may have to go into debt to pay for our funerals .The main reason we took out a funeral plan in the first place ,was to save our families the burden of going into debt.This upsets me so much.
When will we get our money back
It is said that if we claim from the administrators we could only get 5 to 10pence in the pound .
Still angry has like alot of the people who took out a plan can't afford another one x

"Assured that my money would be safe in…"

Assured that my money would be safe in a trust I signed up for the Pearl funeral plan,made the first payment of £500 on 31st March 2017, followed by £33.31 each month,then paid a lump sum to complete the £3,355 feeling confident all was sorted. Now I am bewildered by what feels like LEGAL ROBBERY! as I will not be getting what I paid for, nor will I be getting a refund - I have only been contacted twice with no information to tell me how I can get at least some of the money back that I am owed. The Administrators have spent about 7 million pounds of the money they have found so far and then packed up after one year, don't know how many of us got any money back, but I don't know where to turn to get help,as now I am not able to fund another funeral plan, and frankly don't think it would be wise to trust any other company now.

"Shame on you!"

Shame on you! You know who you are.............

"Sorry I ever heard of the name "Safe…"

Sorry I ever heard of the name "Safe Hands"lost £8000 for two funeral plans. Hope those responsible rot in jail. People like you should suffer like the 46000 customers are now. Nowhere to turn for help not even the bank will not help you out. Very angry!!!!

"Safe Hands Funeral Plans"

Safe Hands Funeral Plans
These are the people responsible for stealing your money. Hopefully they will get their comeuppance.
KLOUDA, Louisa Alexandra
Correspondence address
10 Brick Street, Mayfair, London, England, W1J 7DF
Role
Active
Director
Date of birth
October 1994
Appointed on
1 March 2022
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Nationality
British
Country of residence
United Kingdom
Occupation
Director
WEBSTER, Duncan
Correspondence address
10 Brick Street, London, United Kingdom, W1J 7DF
Role
Active
Director
Date of birth
April 1980
Appointed on
16 February 2022
Nationality
British
Country of residence
England
Occupation
Director
WELLS, Richard Philip
Correspondence address
10 Brick Street, Mayfair, London, England, W1J 7DF
Role
Active
Director
Date of birth
August 1986
Appointed on
1 March 2022
Nationality
British
Country of residence
England
Occupation
Director
GORMANLY, Thomas Francis
Correspondence address
12 Mariner Court, Calder Park, Wakefield, West Yorkshire, England, WF4 3FL
Role
Resigned
Director
Date of birth
June 1957
Appointed on
5 February 2020
Resigned on
11 March 2022
Nationality
British
Country of residence
England
Occupation
Director
IRWIN, Daniel James
Correspondence address
8 Peterson Road, Wakefield, United Kingdom, WF1 4EB
Role
Resigned
Director
Date of birth
May 1990
Appointed on
3 February 2016
Resigned on
1 April 2018
Nationality
British
Country of residence
England
Occupation
Director
JONES, Darryl Marco
Correspondence address
19 Carlton Street, Castleford, England, WF10 1AX
Role
Resigned
Director
Date of birth
May 1966
Appointed on
30 January 2014
Resigned on
3 February 2016
Nationality
British
Country of residence
England
Occupation
Company Director
KEMP, Michelle
Correspondence address
12 Mariner Court, Calder Park, Wakefield, West Yorkshire, England, WF4 3FL
Role
Resigned
Director
Date of birth
January 1973
Appointed on
8 June 2020
Resigned on
14 March 2022
Nationality
British
Country of residence
Scotland
Occupation
Company Director
MILSON, Malcolm David
Correspondence address
Fortis Law Spear House, Cobbett Road, Burntwood Business Park, Burntwood, Staffordshire,England, WS7 3GL
Role
Resigned
Director
Date of birth
March 1957
Appointed on
26 July 2017
Resigned on
5 February 2020
Nationality
British
Country of residence
England
Occupation
Director
SELBY, Stephen
Correspondence address
12 Mariner Court, Calder Park, Wakefield, West Yorkshire, England, WF4 3FL
Role
Resigned
Director
Date of birth
February 1963
Appointed on
8 June 2020
Resigned on
11 September 2020
Nationality
British
Country of residence
England
Occupation
Finance Director

"Disappointed, years of investment gone"

Was happy when I finished the payment as I said I am safe now and my family do not need to worry about my funeral plan. A month after I paid my funeral plan, Safe Hands gone into Administration. I heard to other company will take over, Dignity and another one. I received letter saying if you paid in full, we will transfer your money into your chosen company so I was reassured. To my surprise, I received a letter from Dignity who asking me to pay a discount price at £1.944 after I paid £3500 to Safe Hands. So be prepare for that.
So where does my money gone? The agent I spoke to said I have to check with FRP who do not answer their calls neither emails.
Where do I stand?

"I nearly had my plan paid for by for a…"

I nnearly had my plan paid for by for a few months when they went into administration.
FRP were dealing with the administration and were going to refund me a very small amount of my funds back. The problem I now have is FRP will not respond to recorded letters or emails to tell me everything was in place and the closing date for claims is 13.12.22

"The company are in administration"

The company are in administration. If you need support please go to this Facebook page Safe Hands Funeral Plans Support Group.

"Dignity stepped up on behalf of safe hands"

This is a follow up review having had my dad's plan move from safe hands to dignity. It worked out that as he passed prior to end of Oct 22 that the policy goes to dignity who will honour a basic funeral package to the value of £2200. Anything extra regardless of what package you have then you have to pay on top.
Anyway dignity passed us over to a directors close by and this covered costs of service and cremation and celebrant. They have been vwry efficent to be honest. Sadly this still doesn't help those fortunate to live past Oct 2022 but I wish you all the best in hopefully recovering some of the losses.