"Good responses via chat"

Good responses via chat. If needed, very detailed responses resolving nearly all issues via customer service.

"Process Delays - 10 days ! Everymonth I have to do bank…"

Everymonth I have to do bank verification. It takes 2 days for .01 to appear in account and to verify with code. Then this money goes back. Then the deposit amt takes another 4-5 days to get credited. So by the time it will be 20 th of the month.. Not sure who is the game player!

"Great Support Center!"

I used the support center for a problem I was having setting up my bank account and the customer service representative was very helpful and informative. My concern was addressed quickly and professionally.

"TenantCloud simplifies landlording"

TenantCloud simplifies many landlord processes that save time and mental/emotional energy. Digital signing of leases and other documents with applicants/tenants is one huge one, but online rent collection, managing maintenance, and advertising and screening for tenants as well. Doing all of this online without producing any paper or having to meet anyone in person saves so much time/energy, and my tenants like it as well.
The TenantCloud support team is responsive and helpful as well. They have helped with questions me and my tenants have had.
I can produce reports for my properties as well, such as Profit & Loss statements, maintenance records, etc. Whether for my own management, accounting, or when I look to sell a property, these reports are great.

"Tenant Cloud has been a good partner to…"

Tenant Cloud has been a good partner to us. There are some glitches but its a good value and they try to take care of things pretty quickly

"Easy to use"

Easy to use. Customer service very friendly and easy to use.

"Easy to use"

Easy to use, navigation and user-interface features.
Good technical support and prompt to respond for any queries.
I have been user for the past 2 years and liking it and will refer to my acquaintance and business partners.

"TenantCloud is the best!"

Experience with TenantCloud about two years into using the platform has been wonderful. User friendly, well designed, and evolving with updates. I have recommended tenantcloud to many other real estate private equity operators as well.

"5/5 Would Definitely Recommend!!!"

I really like TenantCloud and recommend it to other property owners. TenantCloud has a wide range of abilities while still keeping fair prices for landlords, which is greatly appreciated! The customer support is very good, usually responding in less than 24 hours to any ticket I open and I like that we are able to open tickets for suggestions too, not just help inquiries. Overall, I really enjoy using TenantCloud, is has helped my real estate business a lot and I hope it continues to thrive with the current business model of offering great software/support at a low monthly rate.

"Great response time to service…"

Great response time to service questions and has been a very helpful system to manage my properties!