"Dear Truspilot"

Dear Truspilot. How are you allowing "the Zoolz rip off Team" spam your site with the exact same message for every customer? I bought two Lifetime plans over a year ago, first, they degraded the service, and now they've shut it down. Their "spam" response does not answer the issue of customers who bought their lifetime subscription over a year ago.

Also, if anyone is reading this. If you ever see this SCAM company, who used our money to start a business, sell on sites like STACKSOCIAL. Please email them to make sure they are not able to SCAM anyone else.

Do the right thing Zoolz. Either shut down, or pay everyone's money back instead of sending emails blaming COVID. NO ONE BELIEVES YOU

"Lifetime accounts being closed"

My lifetime storage account is being cancelled after 2 years of use. The only solution they offer is a paid yearly subscription.

Absolute scam and untrustworthy. Avoid. They deserve to go out of business.

"They deserves a class action lawsuit"

They deserves a class action lawsuit:
I've purchased in 2018 a "Lifetime Home Cloud Backup" service from Zoolz, key on the "Lifetime Service" as that was the main reason on the purchase and its main feature. On September 30, 2020 Zoolz emailed its customer that is ending all the Home services including the Lifetime accounts, like mine. That clearly constitute a Breach of Contract from Zoolz. To make things worse, the company has disabled the download methods from the accounts account, make the service unresponsive and I cannot recover my precious personal data stored on its servers and they gave only 15 days to download it, before they completely deletes my account and my data causing a huge amount of personal damages as there are stored my life's woth of memmories: photos, videos, documents, etc. I've attempted several times to conctat the company and they simply do not care, they do not make any attempt to help. Only that the decision is final and on October 15 my data will be deleted and my account closed. They clearly dissapointed and scammed their lifetime users and are not even trying to refund and compensate for the potential damages to Lifetime account holders. The main service of Cloud backup is to keep safe your data and retrieve it when needed and they NEVER delivered on its promise as we can't even recover the data. They should vbe sue to the ground for damages.

"Lifetime account dropped after 3 years"

Backup was working on my Lifetime account since 2017. Zoolz then started telling me that they'll offer no software support because I don't pay them (I did, for a lifetime account), and now they tell me I only have 15 days to backup my data elsewhere because they will remove my LIFETIME account.
Save some life time too, check out other services.

"Can I give it less than one star?"

Can I give it less than one star? They offered a "lifetime" plan. Then they disabled their backup software for the "lifetime" plan. Now they're dropping the "lifetime" plan. And the worst part is that, according to them, I won't get a refund, even though it was for a "lifetime". In my opinion, it's a bait-and-switch scam and they shouldn't be trusted!

"Promised Lifetime"

Promised Lifetime, but got 1 year and they won't refund.

"I'm in the same boat but you can file a complaint"

I'm in the same boat where I paid for a Lifetime Subscription and now they are canceling this service within 2 weeks window. Hope for a Class Action, but this could take a while. I suggest to all of you with same issue, to file a complaint at econsumer.gov (if you're in USA or Canada). If you're in a different country, check your local options.

I already file a complaint. It's an easy process. Good luck!

"Discontinuing their lifetime service…"

Discontinuing their lifetime service and offering no refund to folks who purchased a plan more than a year ago. Offering a discount on their overpriced annual "business" service. I bet they will steal this money too for anyone stupid enough to throw good money after bad. Avoid at all costs.

"F******* liars"

F******* liars

TrustPilot please introduce "no stars" for c**** companies like Zoolz.

"Scammed Lifetime Users"

Like many others, zoolz sent notification that they'll be closing our lifetime accounts with a 2 week notice. Either they shouldn't have sold lifetime subscriptions in the first place, honor them, or refund our money.

Any businesses thinking about moving to their business plans should be concerned that zoolz business practices would do the same.

STAY AWAY from this business.