"Same as everyone else"

Same as everyone else. They are cancelling my 2 lifetime plans. Stay well clear of these people.

"Cancelled lifetime accounts"

Like so many others I have 3 lifetime accounts only to be told that they are being closed. I think this should be reported to Amazon Web Services as they are charging people for lifetime accounts then closing them without their business going bust etc. Surely this should be a breach of contract with Amazon as well as the people that have paid for the lifetime accounts as like others have said it is fraud.
I can not see how this is good business sense to cancel these accounts as businesses will be looking for a honest reliable service that they can count on.

So if you are a business they could just turn round and cancel your account at any time.

"F#%^&ng cheaters."

I have two lifetime accounts (which I've bought 2 years ago). Now Zoolz is saying me "we have taken you money, and now good bye, we will give you nothing. But you can be happy - we will continue to sell our service for enterprice-clients".
I think so: as long as Zoolz is not bankrupt, it is their debpt to continue fulfill their obligations.

"Total scammers"

Total scammers. They get your money on a lifetime plan that they shut down with no refund 13 months later. Disgusting ethics and company.

Update: Thanks for the useless copy pasted answer but in case you didn't know, 13>12. You are a bunch of thieves and anyone giving you money today is either extremely uniformed or just ****.

"Took my money and then changed their minds"

Apparently I must be dead because they are not honoring my lifetime account. This backup system was slow and difficult to get working, but I was willing to suck it up because I paid for lifetime storage.

I don't want to pay to upgrade. They should provide what they promised.

"Scam company! Stay away!"

When I made the purchase, it was listed as lifetime with no additional cost. It's only been two years and now they're saying they no longer honor their offer?! You gotta be kidding me. This is such a bait and switch scheme. Scam company! Stay away!

Edit: It's been 2 weeks since I started my restore process to retrieve my data and it's still not downloading. They gave us 2 weeks to get our data off or else it'll be deleted. Wow what a reliable scamming piece of s**t company!

"Zoolz = Liars"

I bought a "lifetime" 1TB cloud backup for a fixed price.

They lied.

I'm still alive, and they're canceling it.

Liars.

Edit:
Look at their reply!

A "lifetime" is either 30 days, or a fraction of 12 months.

"Complete scam, stay clear."

So I and my family all had Zoolz "lifetime" accounts, yesterday zoolz announced they were dicontinuing their services BUT I could PAY MORE if i wanted to keep my data. Oh and also, no refunds unless purchased in the last 30 days. This company is a complete scam, reselling AWS space, poor cutomer service, terrible buggy software. Give this a complete miss.

"Not worth it!"

I purchased their Home subscription at a lifetime deal, in 2017. After 3 years I find out that they are closing that account and I now have to purchase a yearly membership.
Not sure - is lifetime forever, or... three years?
Besides that, downloading my data from their servers takes, according to their estimation, between 3-12 hours, during which time the server disconnects and that makes downloading over 500 GB of data an impossible task.
I would not recommend this Zoolz service to anyone.
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Update:
As per their reply (below), I did not mention any refund. Instead, I wish they would address the fact that I purchased a "lifetime" subscription, which now, after 3 years is being canceled and I'm being asked to purchase a new yearly deal.
So what is the idea behind offering a Lifetime account? You are not running out of business. You just decided to make the ones who purchased your lifetime deal pay you a yearly fee.

"Zoolz discontinues the promised…"

Zoolz discontinues the promised "lifetime" storage. I wasted 50 $. Since my "lifetime" order is older than 12 months I will get no refund. In addition I wasted my time in uploading pictures and family videos. Now I have to waste even more time in downloading them again. It's very frustrating.