"Uptown/downtown....all city actually"

We were only able to do the two routes and it basically took all day..so the downtown was better but uptown was beautiful.....never got a chance to do the other areas....

"confusing system"

confusing. bought tickets ahead of time, in order to save time while it NYC, was sent from one place to another to print my tickets, waited in long line ups, was told different things by different employees. should have just bought tickets right there in line and saved time!

"To few busses"

We had always to wait for a bus more then 15 minutes.

"Buena experiencia."

Fue una buena experiencia, el ferry en tiempo, el bus también, todo bien organizado. Lo único malo fue que en la excursión del bus por la ciudad, no había ningún otro idioma además del inglés para escuchar la historia y los lugares que se pasaban. Pero el resto todo magnífico.

"One world observatory"

Got tickets online cheaper than the ticket counter. it was wonderful experience at the observatory...

"Excellent value for money"

We spent 5 days in NYC and used these guys throughout our visit. Excellent value for money with great tour guides.

"Good tour, could be better."

The choice of tours and places for the bus stops are good, buses are fine and staff inside is kind.
Audio commentaries in french are poor.
Unusefull commercial proposition at the desk office, could be evaded.
Expect sometimes some delays (up to 30') in rush hours.

"Good company"

Good customer service

"Nice tour"

Guidance was good and friendly.
The routes are well planned that covers almost all top places to see

"good experience"

was the best decision.