"Fab products"

Fab products

"Delivered straight to land fill"

I ordered a few parts from Vanstyle... the delivery company DID deliver the item. They decided to not knock on the door however and simply stick the box in the alley ON TOP OF THE BINS BAGS ... ON COLLECTION DAY. Guess where my delivery went... in the back of a bin wagon.

"Fantastic customer service &…"

Fantastic customer service & communication. Item looks great & had loads of compliments. Would definitely recommend

"Poor"

Problem with a part brought from them. They didn't even answer the email I sent to them with the query...

"Ordering process 5 stars"

Ordering process 5 stars
Website 5 stars
Delivery time 5 stars
VW T5 wheel arch and side trims ordered 2 stars. Double sided holding tape sticky protector not completely applied resulting in loss of stickyness and as a result two parts of the kit falling off in transit and not able to find. Unfortunately missing plastics can’t be purchased separately so had to remove from van resulting in the good parts of the adhesive pulling my lacquer off a newly painted door!!!
No instructions with kit or wipes to prep.
Couldn’t get through to customer service on phone so left a message and to be fair they did call me back and the chap was very helpful but couldn’t resolve the missing parts of the kit that had fallen off.
I’ll still purchase from Van Style as they have some great kit. Just putting this down to bad luck.

"Perfection from start to finish."

Perfection from start to finish.
If you have a van they want you to love it more

"Really bad customer service"

Really bad customer service. They sent me and charged a order twice. After return the double item they haven`t refunded me the shipments costs. I won`t buy from them anymore.

"Excellent service"

Excellent service. Great product very happy.

"Online Products"

The experience on the whole was positive but I was able to purchase a product online which had been discontinued, resulting in this product not being sent out and having to arrange a refund. It is important to ensure your online products are available to your clients.

"Vw caddy 2022 front spoiler paint has…"

Vw caddy 2022 front spoiler paint has started flaking after nine months and they think it’s because of stone chips not because of the plastic is not keyed for the paint to take hold they won’t except under warranty I was told this after 40 minutes of being kept on hold and other times can’t even get through to them customer services shocking and items are not far for that don’t buy from them also other items have come damage or have been delayed very poor customer service.