"I was looking for a certain Weber BBQ…"

I was looking for a certain Weber BBQ cover and unable to get one locally.
I went on the net and found this Garden Centre
Extremely helpful staff friendly and polite when talking on the phone.
They had what I was looking for, I ordered on Friday and it arrived on Saturday.
Excellent service, would not hesitate to use them in the future.

"Excellent Service"

I buy all my Weber BBQ essentials from Riverside Garden Centre, products are always in stock and excellent customer service. My orders have been delivered next day on a number of occasions, great service.

"Wrong dimensions and poor customer service"

The dimensions of the Alexander rose cantilever base I bought were not on the Riverside website and so I was directed to the manufacturers site which said 60x68cm.
The actual dimensions were 76x76cm and so would not fit on a trolley up our alleyway.
Riverside accepted that their advice and the manufacturers website were wrong but took no responsibility for it and only offered me a return at my own cost. They asked me who I had spoken to in sales but I didn’t take the name - so if you do deal with this company take down the names of the people you deal with.
I would have been happy with kerbside delivery if dimensions were right as I could have borrowed a trolley to get it up the side. So 1 star for bad website product details, phone advice and customer service after the event.

"I find there everything I need"

I find there everything I need. Thanks

"Weber BBQ stand"

BBQ stand (more robust than previous model) for Weber Q2000 arrived within a few days and was 10% cheaper than most competitors.

"Very quick service and delivery"

Very quick service and delivery

"Weber 1200 trolley"

Ordered, accepted, delivered on time. Couldn't ask for better.

"Great selection of Weber products and very fast delivery"

Great selection and very fast delivery. Ordered Friday evening and was delivered the next morning! Fantastic selection of Weber products at a fair price. Nice delivery man too. Only slight issue was their website not being able to see more than ten things in the basket at a time, so was fiddly to check I had everything I wanted, but overall wasn't much of an issue

"Excellent price and cheeky free pot of…"

Excellent price and cheeky free pot of seasoning!

"Great service and swift delivery"

Great service and swift delivery. Well packaged good quality items.