CoinFlip

Money & Insurance
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112 reviews
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Customer Reviews about

CoinFlip

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Chadwicked

1.00/5.00

"Outrages surcharges and molasses processing time"

With a $9.00 service charge on a $35.00
Cash deposit at an ATM on 603 Broadway in Seattle WA .Which wouldn't be entirely absurd if the processing time was lighting quick. Deposit at 6:23pm it's 8:49pm and no transaction in my wallet. customer support is not reassuring either...stick with cash app and class action suits at least they settle.

21/02/2025

andrew Wilson

3.00/5.00

"Atm and wallet don’t communicate "

I use coinflip atm regularly and it is always a gamble if you get your withdrawals, the coinflip wallet is useless and doesn’t copy the amount when scanning the QR code, today a usdt has come up as error and left my wallet no answer from support and no call back, i work in the industry and it won’t take long for word to get around about the substandard service coinflip are serving up! The extreme fees they charge leaves no excuses for not having a polished service lift your game coinflip!

21/02/2025

Ashley Dodd

1.00/5.00

"no trace of purchase made on Jan 22nd"

no trace of purchase made on Jan 22nd

16/02/2025

Terry

1.00/5.00

"They kept my 400$ no response 3 weeks "

I used a coin flip atm at the same store 3 days in a row. Day 1 and 2 were successful but pricey. Day 3 (Thursday, Jan 23,2025) I inserted 6 $100 bills. The 7th 100$ Bill was rejected about 3 times. I went to exchange for another 100$ Bill and the atm timed out. No receipt-nothing. I called tech services after numerous 10 minute waits, I requested a call back. Spoke with Christian. He seemed helpful-2 days to investigate should hear something Friday or Saturday. They will need to do an audit. He confirmed there was some technical issues with the bill insert with rejected bill. I got an email with an email for discount code to use next time. I got a receipt- for 200$ not 600$. No response to follow up emails. Tomorrow is 3 weeks! You have my 400$. Very disgusted with customer service. Don’t use Coinflip atms if you are building your crypto portfolio. Shady!

13/02/2025

Hui Guo

5.00/5.00

"Great customer service! Listen patiently to detailed…"

Listen patiently to detailed instructions.Respond promptly!

11/02/2025

Alysha Miller

1.00/5.00

"My bitcoin purchase at coinflip bitcoin…"

My bitcoin purchase at coinflip bitcoin machine is still not appearing on blockchain, it's been 3 days now and I have no trace.

01/02/2025

Ohio

3.00/5.00

"I’ve been receiving usdt from coinflip…"

I’ve been receiving usdt from coinflip atm for months it’s been very fast but the last transaction sent to my wallet 20/01/2025 has still not arrived and it’s 22/01/2025 what they keep saying over the phone is there was a tech error you should have your coin soon I hope they don’t disappoint

22/01/2025

Rekha

5.00/5.00

"I had problems in the atm machine as my…"

I had problems in the atm machine as my ERC20 didn’t come through to my wallet
The support team Jack and I think Tim were very supportive and patient
It took three days but I am happy that it has come through
So Thankyou very much team
You have resulted in me having faith in CoinFlip you deserve the awards you been getting!

22/01/2025

Alan Goldstein

5.00/5.00

"Fabulous tech support"

Fabulous tech support

21/01/2025

customer

5.00/5.00

"Easy to do"

Easy to do, good experience, helpful staff

15/01/2025
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