"Tammy was the best help thank you so…"

Tammy was the best help thank you so much

"Tammy the best customer service"

Tammy the best customer service? Very easy to work with.
Again thanks you very much.

"I GOT THE HOODBUT DID NOT PUT IT IN YET…"

I GOT THE HOODBUT DID NOT PUT IT IN YET IT LOOKS GOOD SO FAR

"I had excellent service and and…"

I had excellent service and and attention to detail I was very satisfied

"Great professional friendly and…"

Great professional friendly and knowledgeable customer service thanks

"Best service and fast shipping"

Best service and fast shipping

"Representative was polite"

Representative was polite, quick and informative. She told me what she was doing as she did it and gave me all the appropriate information.

"Deb Berki"

Deb Berki, is the one of the best reps and customer service agent I ever worked with. Very professional and helpful to get things done right before that PO goes out.
Thank you for all your help, Deb.

Bill Barbari, NSB Equipment

"Deb was really awesome I felt she could…"

Deb was really awesome I felt she could be trusted in a down home real way and she knew the product well educating me every step of the way. Deb was also very patient as I could not order the hood right away.
I really appreciated her personal approach.
Gia Fanelli

"Stay Far Away"

Stay Far Away. I will never do business with Hoodmart again. I worked with a representative for a HOME brewery application in my basement. They seemed to understand what that meant. They even charged me extra for a home delivery. I ordered early due to concern over supply chain. I stored the equipment in my garage until my builder was ready for it, which admittedly was longer than the return policy. My builder came a few months later and discovered we would not be able to utilize the equipment. The unit required welding, we would have had to pipe ductwork to the roof which is difficult in a tight house, or vent out the side which would have been the view from my front door entrance. While I understand some of this is on myself and my builder, and I was told EVERY time I called that the all sales are final and the return policy is basically nonexistent, I don't feel like Hoodmart stands at all behind their product. The sales people should not even entertain a home application for these hoods. They are clearly only for commercial purposes. Now I'm out $3300 and I'm told "we hope you understand we have a small warehouse". No, I don't understand. Shame on you! Lastly, we discovered concealed damage on the fan unit (no scratches on the box). The fan was dented. They wanted me to do a concealed damage claim with the freight company. Why on earth would that be the customers responsibility. Just a terrible experience all around and I'm baffled a company can't do right by their customers. Fool me once, never again.