"Poor service and never get back to you…"

Poor service and never get back to you they take forever to deal with your claim

"Pleasantly greeted very nice…"

Pleasantly greeted very nice receptionist wasn't kept waiting and thoroughly professional Consultation.

"After not good at start"

After not good at start, complaint to my insurance co. Things bucked up.
Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Accident 14 months ago thought I would have some feed back. Thanks

"Real professional"

Real professional

"Aaaaaaaaaaa"

Aaaaaaaaaaa

"Took a long time to send an…"

Took a long time to send an appointment, I had to email to remind them for an appointment and then it came quite quickly.

"The consultant was very professional"

The consultant was very professional, and did not just concentrate on the complaint but also on future issues. The consultant was also concerned about the mental issues around the complaint.

"Experts provided"

Experts provided, particularly the first one provided inaccurate reports, first refused to take on board my comments/corrections. They took little at interview and first one (who was not used by solicitors) particularly did not read medical records before interview. Both did not even discuss effects of accident.

"Good"

Good and fast

"I was contacted by a young lady at…"

I was contacted by a young lady at Premex about an appointment that.i was offered, it was a little far, She soon sorted a closer one for me ?