Woodandbeyond

Home & Garden
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863 reviews
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Customer Reviews about

Woodandbeyond

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Barbara Harding

5.00/5.00

"Great service and professional…Very…"

Great service and professional…Very impressed when I visited the show room..Diana was able to get me the perfect flooring for our needs at a very good price and quality…very impressed and happy.

19/02/2025

Anna Hampton

5.00/5.00

"Great Experience "

Great service all round. Diana was extremely helpful and created a seamless customer experience. Would definitely recommend.

18/02/2025

adrian otto

5.00/5.00

"Impressive customer service throughout…"

Impressive customer service throughout the entire process.
The customer service over the phone was exceptional -Diana provided all the details needed and explained everything clearly.
The sample arrived within one day and the delivery was received as agreed upon.
Overall, I would rate this company and Diana, 5 stars from start to finish

18/02/2025

Chris Buxton

1.00/5.00

"Took your money for goods they cannot deliver"

Took my money even though they had stopped shipping the goods. Then made me wait nearly a month for a refund. They told me they’re not shipping worktops anymore after I called them at their request to arrange the delivery.

17/02/2025

Lirie Delishi

5.00/5.00

"Engineering wood floor order "

Great customer service. Order not taken yet, but very satisfied with their products

17/02/2025

Mrs ID

1.00/5.00

"Difficulties with getting a refund"

It was quite easy to place an order. However, I then learned that unlike other companies, this one would have not made it possible for me to actually have the goods. They deliver to the kerb only, and won't consider asking the courier to deploy a trolley to wheel a large amount of flooring to the door which is 40 meters away from the public kerb. So I placed the order on 9 Feb and cancelled on 11 Feb. Imagine my surprise to find that I was charged for the cancelled order on 12 Feb. While I understand the difficulties involving couriers, I can't understand why refunding should be more difficult than ordering.

17/02/2025

Michael

5.00/5.00

"Very friendly and approachable sales"

Very friendly and approachable sales. Smooth process

17/02/2025

George Brenman

5.00/5.00

"Very good service and product"

Very good service and product. Thank you!

16/02/2025

Laura

5.00/5.00

"Great service"

Great service, very easy to order and check stock

15/02/2025

George

5.00/5.00

"Very good with floor very esi to install"

Very good with floor very esi to install

15/02/2025
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