"Cracking Company."

Great to deal with. A great item at a good price and delivered promptly.

"Reliable seller, the best service customer service ever!"

Highly appreciated the outlet seller/buyer customer service transcation.
Appreciated

"A good quality Lenovo laptop"

I had some questions about a laptop that I was interested in and they were answered promptly. The delivery was delayed slightly but was no real issue. There was a hole in the box but the laptop was well packed. As described except for a scratch on the back of it, apart from that spotless.

The only slight niggle is that the laptop powers itself on as soon as you open the lid, which initially made me think that it did not shut down properly. Perhaps this is a modern thing I have to get used to! The battery life not as great as my work Lenovo laptop but its not a real issue.

All in all, a really good laptop at a bargain price. Thank you! :-)

"Amazing Service"

I have used The Tech Outlet many times, and have always been 100% satisfied, Great communication and customer focused. would give them 6 stars if possible.

"Quick delivery and very quick and…"

Quick delivery and very quick and helpful responses to emails
Would definitely use again

"Speedy delivery"

Speedy delivery - condition as described - chose the laptop for the brand and screen size

"So helpful"

A real person who understood what I needed without trying to sell me something I didn't!

"I am so happy and impressed"

I am so happy and impressed with this company and my new laptop. It works like a dream. I have always had bad luck with past laptops, issues from day one, but this one is perfect! It is exactly what I needed. I’m so grateful. A trustworthy company who delivers what they promise, for a great price. Very happy customer. Thank you so much.

"Super quick response to delivery issue"

There was a small issue with the delivery company but they sorted it out straight away and the laptop was delivered only a day later than anticipated.

"Good delivery, however, the computer is slow"

Quick and efficient delivery, HOWEVER, I have used the laptop for only a few days now and it is lagging and slow.

It struggles to operate without lagging after opening just 4/5 tabs on Chrome. It was a refurbished product however its performance was described as if it were new.

Excel seems to be fine, for now, but I'm reluctant to hold out hope for a smooth-running experience once I download more files.

Teams does not work properly because of the lag - calls are difficult to make.

The intensity of my use is light-moderate and given this the laptop should not be lagging at all.

I feel that The Tech Outlet was not transparent in the way it described the product - whatever tests they conducted on the laptop speed clearly led to misrepresentative results as the capabilities of the laptop are not anywhere near a 'like new' laptop.

Overall, disappointed that I'm running into speed-related issues so soon and given how lightly I use the device. If problems persist, I will have to return the item and revert back to using my Mac which is a 2020 model that I have used since June 2021 and runs extremely smoothly.