"Excellent customer support"

Had to get a problem with disk brake sorted. Joe the mechanic was fantastic and went out of his way to do the repair extra fast. He did a great job. Really pleased.

"Sales blurb said delivery free anywhere…"

Sales blurb said delivery free anywhere in Europe so i had my Fuze e-scooter delivered to Bari in S Italy. After some use i had a few problems of punctures but Jesse, Emmanuelle& Manzi were fantastic and sorted me out, Even to the extent of needing a new motor (free under the 2 yr guarantee) but i have no idea why it failed. A local shop (I'm Droid) in Bari fitted the new motor (must be about 10 connections of the cable) and i asked them to change the tyres to solid since i was fed up with the punctures. Otherwise am v happy with the scooter and impressed by Furo Systems after sales service. A real pleasure whenever i use it.

"Excellent e bike"

Excellent e bike - had problem after 825 miles, but was soon fixed and back on the road.

"Just what I needed"

Well packaged e-bike, arrived in excellent condition. No assembly necessary, just reflectors to fit. This bike is exactly what I needed for my commute, and has met my expectations on my first ride.

"Great value for money!"

The Furo X is great value from the Outlet. It's nice and light so I can fit it under my desk at work, and stops me getting sweaty on the way home!

"Customer service was more than helpful"

Customer service was more than helpful. A minor problem was dealt with immediately. We are delighted with the bikes

"Biggest piece of s..you can buy Bought…"

Biggest piece of s..you can buy Bought last year drive for 1 month starts problem with the power Send it to workshop three times they cannot find the issue they told me it’s because it’s cold outside today try again first time outside +21still same issue. Biggest piece of sh…

"Top bike"

I recently purchased one of the refurbished bikes on their site, on recommandations of a friend. I had many questions and concerns, as I wanted to ensure the bike would suit my needs, despite the fact that it is pre owned, and the customer service was simply great. Jess was prompt, always helpful and very patient with me. I was surprised to receive emails even after working hours mentioned on the website! The bike did arrive slightly later than expected, however it's a top bike and just what I wanted. It was a good bargain too!

"Loving it"

Can't complain at all, loving the scooter

"Terrible service."

Terrible service.

Bike arrived so damaged it was unrideable.

It was also more than 4 months late despite endless promises.

Numerous emails, never offered a refund.

'fixed' but still extensive damage.

Informed Manzi at furoSystems that I was not happy paying full price for a refurbished bike.

Side stepped the conversation for months despite chasing.
The worst company I've ever had to deal with.

Please don't part with your money.

Save it or spend it on someone who respects their customer.

It's been nearly 12months since I first purchased it and I still don't have the full product.