"Some niggles"

Our operative had a strong accent, so we could not always understand what was being said, which meant we had to ask for repeats. The Yes/no format of the questions was unhelpful in parts - leading to a lengthy discussion among the medically ignorant (all of us, though we knew a bit more) as to how to answer a question as to why a drug was prescribed. While I understand the need for the endless regulatory warnings (to comply with regulation rather than actually inform the applicant), these add to the length of calls - and, from memory, some were even repeated at different stages.

"So easy to apply with great results"

So easy to apply with great results

"Very easy to use website."

Very easy to use website.

"Great holiday insurance "

Very easy to sort
Great price on travel insurance

"We had a problem with the website it…"

We had a problem with the website it didn't register all my declared medical conditions so we ended up paying a lot more

"The lady I dealt with was very helpful…"

The lady I dealt with was very helpful and polite

"First time user for your holiday…"

First time user for your holiday insurance single trip from 11th May 2025 which was simple and satisfactory Web site to book and hope for similar support in the event of any future assistance or unfortunate future claim.

"Great product great company and a great…"

Great product great company and a great price we are very happy

"Staff very friendly and helpful and…"

Staff very friendly and helpful and first class service

"Easy Website"

I found the website easy to use. Straightforward questions a d clear instructions.