hims
MP
"Robbed Blind by Hims"
am extremely disappointed in your service and lack of communication with patients. After I submitted my request to Hims online for review, a prescription was placed, my credit card charged , but there was no communication with the "care" team about the recommended drug prescribed. If I had known before you charged my credit card and shipped product, that you were prescribing me an antidepressant, I would have rejected that recommendation. To top it off , I find out after you shipped product that you have NO RETURN POLICIES.
Daniel Shaw
Michael J Wood
"When my first dose appeared to be too…"
When my first dose appeared to be too weak, the doctors quickly wrote me a new prescription! Excellent results.
Mike Krasinsky
Mike
"Easy process and wide selection of…"
Easy process and wide selection of products available.
Kevin Scott
"Delay Refills?"
Everything has been east with the one exception of pushing a refill out a month or more. I still haven’t figured out how to delay refills.
John Pople
Barney I Cohen
Stephen
"Refused refunds"
Noticed a charge to my bank which was for a subscription I'd forgotten I had. They didn't send any reminder. I tried to cancel immediately but they make you contact via email, which they took 2 days to respond to, by which point the medicine had been dispatched. They claim they can't give a refund as it's prescription medication.
No reminder and a service that's difficult to cancel, avoid!
Update: they respond to all negative reviews with an automated message which makes it look like they're reaching out to resolve issues, but they have not reached out
Danny
"Ordering was simple and smooth"
Ordering was simple and smooth. Delivery was quick. Product performs as good as advertised.
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