"Recommend without hesitation. "

Thank you to the three people who dealt with my purchase. Everything went very smoothly.

Engaging a non-high street conveyancer might seem a bit risky. It isn’t if you choose Bespoke. Service is excellent. Charges are transparent and explained upfront. Bespoke does everything a high street solicitor does without the need to traipse into a stuffy office to sign papers. If you want to speak to the team you just lift the phone. Service is personal (though not in person), efficient and cheaper than the ‘high street’ firm.

"Very unresponsive"

Very unresponsive. Leave phone messages and emails to the conveyancer with no reply. They are not expensive but if you really have to use them I suggest allowing 3 months for them to do things and even then you won't know how things are progressing.
They are very frustrating

"Personal Service"

It felt very much like a personal service having the same point of contact, she would always respond quickly to emails and picked up the phone everytime I called her. There were extra items that needed to be added but these were discussed first and I had to approve them before going ahead, these cannot be foreseen. Exceptional service and a very reasonable cost..

"Fab experience first time buying!"

Laura was our conveyancer and we had a really seemless first time buying! It’s really difficult when you’re a first time buyer as you don’t know the process and it can sometimes feel slow. However, Laura and the team were amazing and got everything over the finish line exactly in time! Hopefully we won’t be moving anytime soon (as it was pretty stressful) but if we do, we’ll definitely be using Bespoke Law Services! Thank you all so so much!!

"Thank god for Chloe Macfarlane!"

Thank god for Chloe Macfarlane!
I rate Chloe 5 stars personally for her speedy responses, efficiency and friendly attitude. Once she got hold of our case, things proceeded quickly, she was an absolute star - I have no doubt that if our case was not passed to her we would not have completed on time.
Although I rate Chloe highly, I was not impressed with the service received from the case handler’s we had before we were passed to her. Although it worked out well in the end being passed to Chloe, it was unnerving to be passed to 3 different people throughout the process without any explanation why, and made it hard to keep track of things. I found the other case handlers were slow to respond and as a first time buyer doing all of this for the first time, I did not feel very supported by them. For this reason, my overall review is 3 star, but that in no way reflects Chloe’s service, she was brilliant and my review would be 5 star if we had her from the start!

"AVOID - READ THE SMAL PRINT "

Absolutely appalling company, adds additional fees once the purchase deposit has been paid. Fees doubled form the first quote. Avoid unless you want to be ripped off, I honestly cannot believe this company has any positive reviews.

READ THE SMALL PRINT.

"AVOID AT ALL COST"

AVOID AT ALL COST

Bespoke Law Service provided me with a quote, I phoned up to double check if there would be any additional costings, I was told no.

This company provides a quote which doesn't include all their costings. They swamp you with legal paperwork with additional costs, however this is only received once you have paid the purchase deposit.

Our fees went from a quote of £997 to £1800. Even on the day of completion we had an email stating they could not complete without a further £183, no explanation of what this was for.

We were charged an additional fee of £75 for expediting the completion, never once did we request for the completion to be expedited.

This company is well aware of the situation. They did a swift job, but if you are not in a position to pay additional fees I would avoid!!

A massive lesson learnt and obviously should of read the small print thoroughly.

"Brilliant solicitors"

Brilliant solicitors. My conveyancer at Bespoke Law Services was Joe Hadden, assisted by Frankie Littleproud. The process of buying my first house was so much smoother than I anticipated and I think this was largely down to the work of Joe and Frankie chasing up documents and guiding me through the process. Their responses to my queries were always prompt and their proactivity ensured there were no delays in the purchasing of the property. Huge thanks for all that you did! I would highly recommend them and Bespoke Law Services to those wishing to buy or sell their house.

"got there in the end…"

Follow up from my previous reviews many thanks to Will Dalton for dealing with my complaint personally. It is clear that he is fully invested in Bespoke and accepts any comment good or bad with a positive perspective. All has been resolved to my satisfaction and i hope that based on all the very positive reviews on this site mine although negative is just a one off.

"Would recommend to everyone "

As first time buyers, we had heard a number of horror stories about solicitors/ conveyancers when buying a house. But I have to say Bespoke Law Services were faultless and I am so glad we chose them. Rahila and Chloe were both always helpful, responsive and kept us well informed and we cannot thank them both enough. I have already started recommending Bespoke Law Services to others and will absolutely continue to do so.