"Excellent service prompt delivery"

Excellent service prompt delivery

"Stay both organised and secure"

Apart from the reassurance of extra security, the slider range provides the ability to keep things organised which means saving time on jobs. Delivery service from this company is always excellent. Wholly recommended.

"No help from customer service"

No help from customer service, your on line system does not work. Truly horrendous experience dealing with your company. Never again

"It’s okay but the one drawer is not… Single drawer unit"

It’s okay but the one drawer is not that big probably get about to drill cases in there at push and you need to have room to put it out

"5 star service"

Had a order problem and when van vault became aware they couldn’t of done anymore to resolve and help. Felt like I was there number 1 priority with a phone call at 8:01 Monday morning, the problem was sorted in minutes. 5 star service.

"Ordered a van vault 2 + castor set…"

Ordered a van vault 2 + castor set direct with van vault. Box turned up, happy with the product. No castors. I called & was told they have been picked & will be delivered by end of week. Didn’t turn up. Called again following week, told they are still picked & i will have them that week! No castors.
Emailed but got no response. Called again only to be told they have no castors & im better off going somewhere like screwfix to buy some!!! Following the phone call, the previous email was replied to, stating i will receive a credit as they have no castors. Van vault credited the cost of castors but didn’t include the VAT in the credit & I had to find some from elsewhere. Very poor!!

"Tip top thank you"

Tip top thank you

"fast easy and efficient ordering…"

fast easy and efficient ordering service. arrived in two days thanks

"Bought a new lock for my vanvault 2…"

Bought a new lock for my vanvault 2 lock arrived but won't fit as new lock is about 5mm thicker so lock holder won't slide back onto the studs. Would have sent back but says for the van vault 2 and mine is a 2 ! Going to drill and fit a hasp.

"Wrong size"

Cannot get the parts we need as it’s the old model