"Filling Pieces aftersale service"

I ordered a filling pieces varsity jacket that I enjoyed wearing for the past months. When I biked through the rain for one time half of the jacket gave off on the sleeve. This made that the jacket unwearable. When I contacted them they said that the jacket will not be fixed because I should not have biked through the rain. Even though that was literally the first time that my jacket got wet.

"Clear site and delivery was really…"

Clear site and delivery was really fast. Within 24 hours my order came in.

"Absolutely love the Clothing and…"

Absolutely love the Clothing and quality of this brand! I wish they catered more to women and had a bit more range material wise when it comes to their tracksuits/hoodies (some of them have a lot of lint) but overall definitely a favourite brand!
The people who work there are really cool too!

"Didn‘t get the right shoes"

Didn‘t get the right shoes, got the same I ordered a year ago, totally different color (brown), but ordered white one.
Had to send them back and had to pay for resend, even if it was not my fault.
Totally disappointed.

"Anana mules look fabulous"

I ordered a pair of anana mules, with shells on them as i wanted something different and they look fabulous. It will be interesting to see what people say about them :)

"Great customer support"

Great customer support! Outstanding experience. Love the shoes! Thanks a lot!

"perfect design !!"

I absolutely love the trainers, besides the fact i find the leather insoles are quite uncomfy at the beginning, can you please give me a suggestion on how to make the trainers more comfortable

"Bad quality"

I had one pair of their sneakers few years ago and was extremely satisfied. Then I ordered ace spin model and paid 220€ for it expecting excellent quality shoes but after 6 months of wearing them both soles got broken and I was forced to throw it in a trash. The quality probably declined a lot, super unsatisfied.

"Bad customer service and outrageous return cost!"

Very beautiful product but ridiculous customer service outside of the Netherlands!
Not only do the shoes run large but there is also no free return offered - a basic standard today in the world of e-commerce. There is also no fair warning - it is hidden somewhere in the FAQ.
I ordered a pair of shoes and received a link upon my return request, supposed to make my life easy. Customer service told me the return from USA would cost me about 30 USD. Expensive but I decided to send the ridiculously big shoes back. The link didn’t work as promised. All I got was a print out with an address. I ended up paying 70 USD for the return. Thank you very much filling pieces - I will never ever again order from you guys online!!!!!

"Waited 5 weeks for my order that got lost forever, and then the shoes went out of stock"

My order got lost somewhere, no one was able to tell me where it was, I waited 5 weeks. I was told your shipping partner never replied to your queries and the parcel was lost, so then I asked for a new order. But the new order was never fulfilled because the shoes went out of stock in the meantime. Extremely disappointing….