"Unnecessary aborted installation "

Surprised but pleased that I was successful in being selected for the free waterbut and have no issues with the person booking the appointment or the fitter on the day. However having asked, when booking, would a "reccy" be done prior to installing to which the answer was no the only information forthcoming was whether I wanted the small or larger butt.
When the fitter arrived, on time and very friendly he made it obvious that he couldn't locate and install at the position I wanted in the garden so we agreed to abort the service. I half expected to be put in this situation as it, in my opinion it was "typical Waltham Forest" administration...a reasonable idea but no commonsense or forethought on follow through.
A basic online or verbal questionnaire prior to installation could have saved all parties concerned time and money.

"Excellent Service "

I had a pleasure of using Waltham Forest Servicestore today and I couldn't be more impressed. From start to finish, the experience exceeded my expectations. Sayed went above and beyond to make sure job done to a high standard. Thank you Sayed.

"Sayed was very professional and…"

Sayed was very professional and friendly. He advised us on the size and placement of the water butt, and installed it quickly and efficiently. Thank you Sayed!

"Free Waltham Forest water butt"

Not only was it great to receive a free water butt, but Sayed, who fitted it for us, was polite, friendly and efficient. A great service.

"Sayed visited today and instals water…"

Sayed visited today and instals water but he done a excellent job and was polite and courteous

"Sayer outstanding job"

Sayer was very friendly and fast. He explained the system and gave me all the information I needed to know. THANK YOU

"Great experience getting a water butt…"

Great experience getting a water butt installed. Sayed arrived on time, was super friendly, patient and helpful as I decided if I would prefer a small or large water butt. Installed quickly and a fab experience all round.

"Excellent service from Sayed "

Excellent service from Sayed who today fitted 12-water butts at our block of flats. Excellent job, installation was Seemless from start to finish. Excellent service from Sayed who is an excellent representative of 5he company

"Installer arrived on time and gave a…"

Installer arrived on time and gave a good service. Water butt installation went smoothly and he was very patient in explaining how it work. However I would have preferred to have instructions to refer to as well in case I might forget!

"Highly recommended for small jobs"

Very smooth booking process and the plumber - I think his name was Kwame but I think I may be spelling it wrong - was very kind and helpful, staying until after 6pm to finish the job.