Garmentory

Shopping & Fashion
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484 reviews
Overall Rating
Customer Reviews about

Garmentory

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Patient’s Dad

5.00/5.00

"What I ordered…..on time!!"

Product was what I ordered, shipping was accurate and notifications on the order were spot on!

29/01/2024

Nina Hauser

5.00/5.00

"My favorite place for my favorite…"

My favorite place for my favorite perfume…. It’s always available and arrives in a timely way .

29/01/2024

Amy Marks

5.00/5.00

"Fantastic quality"

Fantastic quality, great packaging and excellent communication.

29/01/2024

Brian C

3.00/5.00

"Difficult to get followup"

Irresponsible company with bad customer service. Purchased item with promised delivery date of 3 to 5 days. No tracking number followed and contacting Garmentory was very difficult. They have robo text message system that does not provide an answer. Email response, there is nothing they can do, and have no idea the status of shipping. Trying to cancel but can't do that either. Still didn't get answer regarding status of delivery or cancellation. Finally responded saying seller is a small business and they can not get hold of them to find out the status. That is non of my business and it is ridiculous excuse for not sending my purchase. Stick with site that has real customer service who can provide a solution and not just with email responds to tell me they have no idea.

24/01/2024

Elena Pchelka

1.00/5.00

"Dishonest selling practices.Canceled…"

Dishonest selling practices.Canceled order without notification and refusing to issue a refund. PayPal case was filed.Very confusing and misleading customer service.

21/01/2024

Stephanie

1.00/5.00

"Discriminatory shipping policies"

Discriminatory shipping policies

They have a US territory listed as international and are charging international shipping rates.

To be clear, this territory has DOMESTIC shipping rates and is being treated differently than other territories, this is by definition discriminatory.

DO NOT RECOMMEND

17/01/2024

Emily Austin

1.00/5.00

"Wouldn't allow me to return the hat!"

I ordered a hat. When I received it, the brim was wavy, not straight as shown on the model. I do not believe it was the exact same hat but they said it is. Then they sent instructions how to steam it, etc. I would not touch it. They refused to take it back so I disputed the charge with my credit card company. I couldn't believe how rude they were and refusing to take it back.

13/01/2024

Amber I

5.00/5.00

"Good selection from small businesses"

I've ordered through Garmentory several times with positive experiences each time. I like being able to shop many small business all at once.

11/01/2024

JJ Perez

1.00/5.00

"DO NOT TRY THEM - SCAM OR LAZY"

Website and seller are either super new and don’t know how to use things or it’s a scam. DO NOT use this website. They just want your data. I bought an item and it was cancelled without notice and I didn’t have access to my log in. Super sketchy. Once I mentioned I am writing this review then they want to start apologizing. No thanks.

03/01/2024

Sergii O.

1.00/5.00

"They charge taxes and send your package Delivery Duty Unpaid (DDU)"

I would not recommend this website. I ordered to Canada and paid taxes when I placed an order. Later, I was charged the same amount by DHL because they sent my package DDU. So, I paid taxes twice. Support said that it is not their problem...

12/12/2023
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