"THIEVES!!!!"

NEVER EVER buy/rent a property that is managed by these cowboys.
They will fleece you, hold onto your hard earned money EVEN THOUGH YOU NO LONGER OWN THE PROPERTY!!!
Useless, incompetent, heartless thieves.

"We are still awaiting management…"

We are still awaiting management accounts for the year ended 31/12/2021 for a flat our late father owned, until we receive these we cannot have all our funds from the
sale released by our solicitor. I email them on a regular basis and receive no response. Could not manage a rubbish bin let alone a portfolio of properties

"Unscrupulous, evasive, deceitful and misleading"

What a terrible management company administering and mishandling our Service Change on behalf of another bunch of charlatans, Persimmon! Their behaviors, performance, conduct, attitude, actions and deeds require a Thesaurus to provide enough descriptive adjectives about their unscrupulous behaviour.
a. Prior to Blenheims appointment, overall cost of maintenance on the estate was £36,427, brought to account with our 2021 service charge payment demand.
b. Blenheims came on board on 1/7/21 and earned management fees of £10,788 for that half year, according to the annual accounts (versus the budget we were charged of £22,704 for this service).
c. The last 3 years we have paid £178,823 as a service charge for the estate and a total of £215,250 since inception. When you also add in the reserve fund, this total becomes £230,250, at a charge to residents who have been here from the start of £974.
d. Post completion of the majority of the estate, we have paid more than £88k for landscaped areas, tree works and arboriculture – 50% of the overall total. Tree works alone in 2021 was £9,2160. Is fair and reasonable? I would say definitely not.
e. We have paid £4,500 for public liability insurance.
f. We have paid over £70k in management fees for Blenheims – 39% of overall total. Comment: I would ask whether this cost versus their performance is fair and reasonable? I would say definitely not.
g. We were charged £16k more in our 2021 bill for anticipated service charge expenditure versus the estate Rentcharge receivable according to the annual accounts.
h. Overall service charge has increased by 2.4% from 2021 to 2022 and 10.8% from 2022 to 2023, 13.5% in two years, significantly more than inflation.
Shameful behavior from a shameless company.
Disgraceful and reprehensible.

"Awful Service"

I live in a development managed by Blenheims. The service is appauling. I had a roof tile fall from my roof and miss my car by inches. I logged the issue immedialtely with Bleinheims with a ladty who was clueless and wouldn't listen. Nothing happened. i followed up a couple fo days later and a contractor came out and took away the tile with no indication when he would return. I have chased 3 times since then with still no action. If another tile comes off and hits my car or god forbid an individual the claim will be much larger than the replacement of the tile.
I am going to raise with the directors of the management company and look to have them removed. They are also dishonest claiming that the contractor has returned and has tried to contact me which is just not true. If I could rate lower than 1 star I would!!

"VILE, VILE COMPANY"

I never write these reviews but I feel like this VILE company needs one.
Absolute thieving scum bags.
They charge a yearly fee that’s gone from £100 to £179 a year. Well we didn’t pay this, as quite frankly the small patch of grass in front of our house, I could cut with a pair or scissors.
And if they think this fee is for the ‘whole estate’ I could give plenty of evidence of over grown, untouched areas.
Only last month, they cut all of our neighbours plants on their front lawn, and last year a stone flicked up and smashed another of our neighbours car windows, without leaving a note or anything.
So we’re now being threatened with court and a £965.28 bill.
How can these people sleep at night knowing they are charging this amount to people in a world that can barely afford to put food on their table?
There are so many names I could call this horrible, horrible company.
I HOPE THEY GO BUST AND LOOSE EVERY PENNY THEY’VE TAKEN FROM US AND OTHER PEOPLE.

"This company is awful"

This company is awful, modern day thieves and are not to be trusted or indeed payed anything for their poor non existent service,

"BLENHEIMS ESTATE MANAGEMENT are Owned…BY FIRSTPORT A GROSSLY NEGLIGENCE COMPANY"

BLENHEIMS ESTATE MANAGEMENT are Owned By FIRSTPORT, Both The Most APPALLING Companies You Will Ever Have To Deal With . They Are Grossly Negligence on Our Freehold Development, Breaches Of Their Contract, NEVER,EVER ANSWERING EMAILS , CHARGING HUGE FEES, FOR Years Of Wrong Accounts, A Total Disregard For Our LEGAL TP1s, With NO CUSTOMER SERVICE WHAT SO EVER . LUCY HOARE Is Supported To Be Our Representative, She Calls Herself A Regional Manager,OUTRAGEOUS, SHE HAS NEVER PERFORMED ANY ROLE HERE WHAT SO EVER. NEVER ANSWERS EMAILS , TOTALLY IGNORES EVERYONE. WHAT IS SHE PAID FOR , WHEN SHE DOES NOTHING ! THEN YOU ESCALATE YOUR COMPLAINTS, THIS GOES TO JONATHAN HOLMES, SUPPOSED TO BE THE MANAGING DIRECTOR, WELL NEVER IN MY LIFE TIME Have I COME ACROSS SUCH A MAN. TOTALLY INCOMPETENT, ARROGANT, BELIEVES HES TO IMPORTANT TO DEAL WITH 9YRS OF COMPLAINTS, SO EVERY EMAIL SENT TO THIS MAN , HE STATES “ THANK YOU FOR YOUR EMAIL IT WILL BE PAST TO OUR SELECT TEAM “ THATS IT !!!! YOU NEVER EVER GET A REPLY , AN ANSWER FROM ANYONE . These ABUSES , MISCONDUCT, GROSS NEGLIGENCE, RECEIVING OUR FEES , Which They CONSTANTLY Increase , FOR NO WORK And A TOTAL BREACH OF THEIR CONTRACT.
IN APRIL 2023 , These Management Companies Appalling Conduct Was DISCUSSED IN The HOUSE OF COMMONS . MP’S Constituents, Wanting Action To Stop This ABUSE Of Freeholders In New Builds , Forced To Sign Up To THIS “ MONEY MAKING RACKET
And Having To Deal Constantly With These Companies NEGLIGENCE., FIRSTPORT BEING THE BIGGEST Abusers Of LEASEHOLDER , Then Taking Over Companies Like BLENHEIMS Who Deal With Us Freeholders , Who At The Moment DO NOT Have The Same Rights As Leaseholders . It Was Promised that A” Bill”
Would Go Through Parliament This Year To Change The Law, Certainly We’ve All Heard That Before.
It Is Paramount We ALL Contact OUR MP’S TO PUSH FOR THE LAW TO CHANGE .
When You Buy A Freehold Home with A RMC Most Have No Idea What They Are Getting Into .
You Need Volunteer Directors , On Our Small Development, All Who Volunteer Do So For There Own Self Importance, To Protect Their Own Homes , Have No Understanding Of Company Law , Which Has Led To Breaches Of Company Law and Our TP1s .
These Management Companies We Employ, Its Their Job In Their Brief To Act On Complaints, Support Homeowners Etc. All These Failures Have Resulted In Down Grading Our Small Development in “An Area Of Outstanding Natural Beauty “, The Lose Of A Caring Neighbourhood And A Total Disregard For Our Legal TP1s .
A POSTSCRIPT, BLENHEIMS REPLY 26th MAY 2023.
I Have Never Read Such A DISHONEST Load Of RUBBISH ! We Were Subjected To Another ZOOM Meeting, TOTALLY UNACCEPTABLE, This Was So Directors Could Not Be Held Responsible For Their On Going Negligence. On 8/9 People Bothered Out Of A Possible 30/35 Meeting Last HALF AN HOUR. BOTH ZOOM MEETING 2022/23 . ALL COMPLAINTS SUBMITTED WEEKS BEFORE IGNORED.
PERHAPS YOU COULD TELLS US ALL , “WHAT TIMELESS EFFORTS “ THE DIRECTORS & BLENHEIMS HAVE ACCOMPLISHED EVER ON OUR DEVELOPMENT and FOR THE GOOD OF ALL LIVING HERE .

PLEASE LIST ALL YOUR ACHIEVEMENTS & DIRECTORS .

BLENHEIMS BREACHES OF “ DATA PROTECTION “
YOU HAVE BROKEN COMPANY LAW .
MY REVEIW OF YOUR COMPANY, NO WHERE DO I STATE WHICH DEVELOPMENT I LIVE .
YOU HAVE DELIBERATELY TRACED MY WHEREABOUTS, THAT IS ILLEGAL .
AGAIN IT SHOWES YOUR GROSS NEGLIGENCE!

"Just spoke to Blenheims in Paignton"

Just spoke to Blenheims in Paignton. No wonder the accounts are always wrong, with a half with like that dealing with them, did not have a clue. Also no idea about customer service, seemed to forget he's working for us. Seemed to be insinuating the flats in the block paid different service charges, wouldn't surprise me.

"Completely dishonest and ineffective"

despite complaining in writing several times our estate management company / Blenheims send contractors in in 'all weathers' dangerous machine operators sliding around my house on ride on mowers.
the house, drive and surround private property are left covered in green waste. I'm left to sweep up the drive and paths, wash down front doors and clean windows etc. I have documented evidence including photographs and video footage as proof. submitted bills for my time and resources to no avail. They treat people / home owners like complete mugs!

"Terrible experience as a customer of…"

Terrible experience as a customer of this organisation, they have failed to communicate clearly, missed steps in their own processes and written very aggressive e mails. I would never recommend this company, they have been appalling to deal with. Sarah T