"Marta has been a consistent star"

Marta has been a consistent star. Always helpful and willing to go the extra mile, efficient ,prompt and always kind. Since Ingrid left Blenheims a few years ago dealing with Blenheims was a nightmare. Not anymore.

"Great PM"

I've had the pleasure of working closely with Anne-Louise Menta and she's been very kind at all times, detail-oriented, most helpful and with the attitude that we can make everything happen.

What inspired me to leave the review for her is that such an attitude has made everything much easier for both of us and it's been even fun along the way. :)

Now that we're approaching the end of our current cooperation, I feel the need to thank her this way, as it's the least I can do.

"Happy resident."

As would be expected with such a large and growing development there have been numerous management issues. Louise Sims, the property manager, has been entirely up to the job and performed well. She has remained courteous and efficient even under pressure from residents.
When standing in for Mr Holmes running a residents meeting she remained unflustered when faced with technical difficulties and handled the meeting in masterly fashion.

"Thank you Marta!"

Being a new owner of a flat, Marta has been extremely helpful explaining all the operational information of the committee and future plans of the building. Marta is knowledgeable and efficient which makes a new owner like myself feel comfortable that we are in good hands. She was so kind and helpful, thanks so much Marta!

"help"

Grace from Blenheims was so helpful and polite. We’ve been very impressed by her attitude on the phone and willingness to help.

"Just impossible to get a simple answer…"

Just impossible to get a simple answer to a simple question. If it doesn’t suit, they just ignore you and fail to respond. So no, they really don’t represent residents in the way they claim.

"Incompetent, not to be trusted."

Possibly one of the worst run, incompetent, negligent companies I've had the misfortune to deal with. We made countless WRITTEN requests to change our energy provider - they did nothing, blamed their broker and cost us thousands, then denied liability. Their communications and response times are diabolical. Their systems are slow, cumbersome and apparently run by monkeys. After we changed companies money disappeared - turned out they have made unauthorised charges for management "services" that were neither ordered nor approved. We are going to inform the property ombudsman after their "fake" complaints process has been completed.

"Unprofessional responses to emails"

Unprofessional responses to emails, if you get a reply at all. (The one reply I did get was about money owed to them). Forget about getting a call back from them, no matter how often you try to speak to someone helpful. Their fees are extortionate, and for things that aren’t even built on the estate yet. They have been taking money for 3 years, I’m still to see a refund. They “chase” issues for months at a time, it could have just hit a year, without resolution. Avoid like the plague.

"KEEP WELL AWAY- YOU HAVE BEEN WARNED."

I would leave at minus score score but unfortunately this website does not allow it.
I moved into this property 18 months ago, and I should have seen the alert signs and ‘leave well alone’ when I saw the state of the building. It was if the property had been transported from Basra and plonked between two beautiful houses either side.
The flat inside was well presented with no apparent problems and it ticked all the boxes for me. Some 3 months into renting the flat that I noticed the damp in the bedroom, bathroom and kitchen. Blenheims told all the owners of the 9 flats that the outside walls would be dealt with, and now 10 months have passed and we are still waiting for this urgent repair. Blenheims are sitting on all the money that has been paid by the owners with no sign that it will be carried out.

"Avoid"

Please avoid this company. Very poor communication. Never reply phone calls. All they care about is money.