Blenheims Estate and Asset Management Limited

Construction & Manufacturing
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155 reviews
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Customer Reviews about

Blenheims Estate and Asset Management Limited

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Andrew

5.00/5.00

"We work with many management companies…"

We work with many management companies and can quite honestly say that Blenheims are up there with the best. The team that we deal with (Louise Sims, Ian Mountford, etc.) are a really friendly bunch of people and a delight to work with.

01/06/2020

Emily Sims

5.00/5.00

"Amazing care"

I have worked on and off with Blenheims for the past year and I have to say how amazing I think all of the staff are. The management truely have the staffs mental health at heart. I have worked on and off with Blenheims providing office based yoga and mindfulness at their Torbay branch, guided classes at their annual conference and today a Zoom class, in aid of raising money for Cancer Research UK. I believe this care is what makes them more efficient in their job roles and hopefully other businesses will follow suit to care for their staff as much as Blenheims do.

29/05/2020

Nikki Wilson

5.00/5.00

"I want to leave a review of Blenheims…"

I want to leave a review of Blenheims Estate Management from the point of view of one of many contractors used by them to maintain and address issues with properties they manage. I personally have nothing but good things to say about Blenheims, they are very proffessional in the way they do business and respond very quickly and positively to any requests from clients for investigative and remiedial works. I always recieve positive comments from residents and clients regarding the speed and efficiency with which problems are addressed. The name that is mentioned to me most often by satisfied clients is Louise Simms who manages a lot of local properties and who is very professional and efficient to deal with. She is a very personable character and gets the job done...I have found her very pleasant to deal with.

29/05/2020

Daniel Porter

5.00/5.00

"Torquay Resident - Property managed by Blenheims"

In the 5 years living at my property within Beechfield View in Torquay which is managed by Blenheims, I’ve found them to be absolutely superb. The property manager that we have had for the past year is responsive, helpful, knowledgeable and professional.

29/05/2020

Martyn Borthwick

5.00/5.00

"A star called Sarah"

Hello - this review relates to Sarah Belsham - I have given Sarh 5 stars but she really does deserve more ....Sarah is so supportive, always willing to listen and give solid business advice. At challenging times it is great to have Sarah in your corner - thanks Sarah for being such a diamond, you are very much valued and appreciated 👍
Martyn
Compass House W2

26/05/2020

Tim Smith

5.00/5.00

"We have been working for the company…"

We have been working for the company for many years now and in our opinion they are a fair and competent organisation with good friendly and helpful staff nothing seems to be too much trouble and would highly recommend them

22/05/2020

Elizabeth Christmas

5.00/5.00

"Always helpful and reliable"

Always helpful and reliable. Have been with this company for many years and always found them courteous. Would have no problems in recommending them

21/05/2020

Nikolaos Sgouropoulos

5.00/5.00

"Sarah Riley helped me with an issue of…"

Sarah Riley helped me with an issue of antisocial behaviour by one of my neighbours, which resulted in a swift and decisive resolution of the problem. Sarah was visible responding to emails and there was a lot of communication from her end.

20/05/2020

corfutan

1.00/5.00

"Absolutely disgusted"

I have a problem with water ingress at my property (3 months now) and despite numerous communications with this company I am still waiting to find out what exactly they intend to do about it. Meanwhile my flat is becoming full of mould and damp, and also damaging the flat below. I am disgusted with this company, and given the amount we pay in fees, it is tantamount to being ripped off. Oh now thats a good idea, Rip Off Britain here I come.

25/03/2020

Mr David Jarratt

1.00/5.00

"Indoor water feature by Blenheim's"

To understand Blenheim's,one has to understand the definition of the word "Management" (in business)
In April 2019 we had water leaking down the lounge wall in our flat. I believed it was coming from the balcony of the flat above.

It was reported to Blenheim's via the Rental Agency. Repairs were carried out but unfortunately no one at Blenheim's had the fore sight to trace the source of the problem at that time.

In October 2019 when we started to have the fierce winds and rainstorms driving onto the balconies, the ingress of water returned. The matter was again reported to Blenheim's.Since that date they have shown no interest and no remedial work has been carried out.

The damage has increased to a metre across the wall and a metre across a lintel over the balcony window.

During storms we had to catch water from down the wall onto the carpet. The skirting board has rotted.
I have taken many photos, videos showing the damage, paint peeling and turning powdery on the wall. Stains on the wall, coving and ceiling. Some photos have been forwarded to Blenheims, They have shown no interest and made no effort to visit us while the water runs down the wall to see the seriousness of the problem.
They have never accepted the fact that the water emanates from the balcony above.
For the last five months we, two 80-year-old pensioners, paying top rental, have had to endure this sort of condition. We have been unable to hang curtains to keep the winter cold out and the heat in. Culminating in us leaving the property.
Blenheims Management can only be described as irresponsible, incompetent and negligent. My advise to any person seeking rental or the purchase of property, DO NOT BECOME INVOLVED WITH PROPERTY MANAGED BY BLENHEIMS MANAGEMENT LTD.

Reference reply from BLENHEIM'S I have no knowledge of any meeting called by them.
We were away on the 4th October no one from Blenheim's visited on 17th October. The only person who has been on our premises was the Surveyor on 5th November. He made it clear that nothing would be done until Spring. (Ridiculous )
The only time a person from Blenheim's has been was when I invited a manager to prepare him for what he might expect when I contacted Devon Live News agency, that might have been 10th February.
All Blenheim's have done is make excuse after excuse. They are well aware that the Balcony above us fills with water quicker than it drains away during heavy rain storms. It drains into our flat.
As regards them saying the place is habitable. Well I am awaiting an officer from Torbay Environmental Department to comment on that point . I recently asked Mr Jonathan Holmes at Blenhiems for a report, he declined stating he was unable to give details to me.
Blenheims seemed to have give some sort of report here. A report without complete facts.
They state "Whilst we have suffered some DAMP patches. DO THEY NOT UNDERSTAND WATER RUNS DOWN THE WALL TO THE CARPET"
They state "Everything within our power has been undertaken to resolve the issue as swiftly as possible" I would hate to think what they would have done, had they taken the foot of the pedal.!!!!!!

IT IS NOW SEVEN DAYS ON AND NO CONTACT FROM BLENHIEMS AS PROMISED IN THEIR REPLY .
Good old Blenhiems your are so unprofessional .

10/03/2020
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