"Item not in stock"

Love the shoes when I finally got them. When I ordered they said they were in stock and ready for immediate dispatch. Received an email 2 days later to say the shoes were out of stock and would be delivered in 4 to 6 weeks. Although money taken out my account. Rechecked the website throughout the 6 weeks and shoes in my size we always showing in stock. Buyers beware!!!

"Competitive price & prompt delivery"

Competitive price and prompt delivery

"good shoes"

good quality shoes

"Poor carrier service"

Nice pair of Loake shoes and arrived promptly at Perth. However v poor carrier service via DHL despite paying for express delivery. Would suggest that Robinsons choose an alternative service or will lose customers.

"Took my money for shoes that were out of stock. 3 weeks later still haven't refunded me despite saying they were going to."

Only reason it isn't 1 star is that they offered a 10% discount if I held the order until more stock arrived.

"Fast international delivery and quickly email response but delay without notify"

The international delivery was very fast .
Just need 2-3 days to Hong Kong .But i can't track my shipment using the shipment code they gave.

My order was delayed because the shoes was out of stock, but there was no notify email to let me know about the delay until i email them.

In my order
The delivery was very fast（if you pay for the express shipment)
Email response quickly and nice
Delay without notify(sent email to them if your orders was not dispatched in 3 days)

Overall,Robinson is a good company to buy a pair of shoes.Definitely purchases from this company next time

"Stunning shoes"

Somehow I was not prepared for how comfortable this visually stunning pair of shoes would be.

True craftsmanship is on display in this pair.

"Very fast international delivery."

Will buy from them again.

"Exactly the Quality and Correct product that I had hoped for - Very Pleased *****"

Burgundy Shoe Cream
Exactly the Quality and Correct product that I had hoped for - Very Pleased *****
Made my Boots look like "Brand New"....l 😋

"misinformed"

Despite putting in code for 15 % discount per email this did not show in transaction. Tried to call to no avail and no response from email. Dissapointing service when being sent emails looking for business. Misleading although happy with shoes.