"Happy customer!!"

After some exasperating problems the company have eventually restored my faith, sending two young men on the day and at the time expected to rectify the ongoing problems.
Daniel and Charlie were immediately on the case working together to rectify the problems. Very polite pleasant and competent lads they resolved the issues leaving us with a functional and connected battery.
Furthermore Mia our point of contact handled the sensitive problem with professionalism and understanding.
Although the original problem we experienced with the battery installation took several months to solve, we are now satisfied with the result and the employees whom have now restored our faith.
Thank you

"New battery storage installed"

We had our battery installed on Monday, there was unfortunately a technical glitch which meant it didn’t operate. This is where a company proves itself, when things don’t quite go right. Daniel offered to come down that evening (it was past 5:00) or on Wednesday. We felt that as we had not had a battery for the first 65 years of our lives a few more days would not be a problem, but the offer of coming out on the same day to fix the issue is a testament to service integrity. Daniel and Aiden arrived within the time agreed and fixed the problem within the hour. They were efficient, knowledgable, courteous, and delivered on their promise. Excellent job guys! By the way over the past few days the battery is working as expected and no electricity purchased from the grid today. Happy customer.

"Setting up with Puredrive"

Hi Mia,

Thank you for your call to make sure that all was well as I was now able to access the Puredrive app. Although it has not been straight forward in that I was not able to receive the Puredrive email setting me up straight away, your help and assistance in bringing it all together was invaluable. Thank you so much for your perseverance and not giving up on me. Much appreciated and success was achieved in the end. Excellent service.

Kind regards,

Richard