"She was amazing and care about the…"

She was amazing and care about the result. She even went ahead and sent a new kit did not fit. Thanks Ivy

"Ivy is great!"

Ivy was very patient and very helpful in our interaction today. She made sure I was doing it correctly and produced the highest quality.

"Fabulous customer service! "

I have yet to receive the product, but the customer service I received in the process of ordering and finding out what was right for me was A+. Joanna answered my questions and was extremely helpful with proving me the link to get me in the right direction for which retainers were right for me. I received an email back very promptly after sending my initial email, and communication continued to be efficient throughout the process! Thank you so much to Joanna!

"Excellent customer service and responsiveness"

Thus far the experience has been great, with the easy of using the website and the information provided to guide you through practicing for the molds, they respond quickly to my email inquiry. My video appointment with Ivy, was great. She was very nice and really helped ease my nerves and helped me profect the process for getting a good mold. Ivy was very responsive to my request to reschedule my appointment too. I hope the straightening process goes as well too.

"I visit newsmilelife Oxford Street was…"

I visit newsmilelife Oxford Street was amazing experience
Thank you KOKOB for being amazing ❤️

"Ivy is great!"

Ivy is patient, helpful and knowledgeable. She made a complicated process much easier.

"Very good experience working with new…"

Very good experience working with new smile I highly recommend

"Ivy is so sweet and patient"

Ivy is so sweet and patient, she helps a lot and she is so kind! I really appreciate her!

"Guided me through the impressions which…"

Guided me through the impressions which made it easy and accurate.

"Great customer service and they're…"

Great customer service and they're really friendly and understanding, thank you, Crystal!