"Ivy was the best"

Ivy was the best! Kind and genuine. Walked me thru step by step. She made this process very easy. Excited to move into the next step.

"Made me feel really comfortable very…"

Made me feel really comfortable very professional great experience

"Professional, has patience"

Ivy has helped me with so much patience. She welcomed me on every phone call, asked me how my day had been. I belive she is a wonderful employee and asset to the company. Very kind, pleasant, understanding. Communication skills superb.

"3D scan in London…"

Had an appointment with Kokob in London who did a 3D scan. She was super friendly, assuring and I would recommend the scan over doing the impressions as more accurate and easier. Thank you!

"Second Impressions"

Apparently, despite having support through a video call, the impressions on my first attempt weren't good enough. I therefore had to pay another £39 to have a second go! I was advised I needed large trays. These turned out to be far too big (I don't know how they determined large from my original impressions). Believing they must be right, I did attempt to do the impressions. I'm waiting for the results but don't expect the impressions to be satisfactory. If this is the case, then I expect the the third kit to be provided free of charge. To this point I thought the service was good but this experience has significantly impacted this view.

"Great Experience"

Visited the Oxford Street office for a scan today. Great service from Kokob, put me at ease and did a wonderful job with my difficult teeth. Would highly recommend. Can't wait to see the aligners.

"Lou was super patient and helpful"

Lou was super patient and helpful. Not sure I could have done this without her support and guidance.

"They been very helpful and quick to…"

They been very helpful and quick to respond!
I highly recommend !

"Ivy was really great"

Ivy was really great, she was patient and made sure I fully understood considering english is not my first language.

"Nice customer service"

Nice customer service, easy to understand and will move forward with an impression kit later this year!