"I’ve been using pay.com.au for a year…"

I’ve been using pay.com.au for a year now and have mixed feelings from my experience.
On the plus side the points can accrue fairly quickly if you make regular payments and the transfer to FF programs is relatively straightforward.
Less positive is the time it takes to process payments, In my experience the 1-3 days has been more like 3 days.
I also think the receipts for payments could be generated in two forms, one internal and another as external which exclude the fees and can be sent to customers to confirm payment has been made.

"The worst Company you will ever deal…"

The worst Company you will ever deal with, the Managment is lost. No one knows what they’re doing very slow on processing payments.

"Payments take too long to be approved"

Payments take too long to be approved. I cannot make payments 3 days in advance, especially with payroll.

"Half baked"

Pay.com.au has the potential to be great but several factors will hold it up.
-when transferring your payrewards you are taxed 2.5 :1 airline points (you pay a premium for double points only to be taxed on transfer)
-no recurring payments ( rent, salaries, etc need to be entered manually)
- 3 to 5 days for clearing funds (are we back in the 80’s)
This is after week one of use, I’m not sure what other surprises will be found. It’s half baked in my opinion.

"Highly Recommend"

I cannot recommend pay.com.au highly enough.

The level of service we have received from the team has been top notch, and they are always going above and beyond to ensure a seamless experience.

They take security very highly and this is great to see in today's day and age!

"Very helpful and prompt responses to…"

Very helpful and prompt responses to any queries.

"Quick and easy payments"

Quick and easy payments

"Great for SME's"

Easy, secure and points rewards are fantastic!

"Shouldn't have to"

This is ten charactors. There should be no reason to type here

"im feeling like im flying blind a bit"

im feeling like im flying blind a bit.
The costs are very high so i hope it's all worth it and easy to get travel connections
im not overly happy with the time the transfer took, as my suppliers were waiting an extra day for their funds to be deposited.