iHASCO
Sharon catterall
"Poor experience "
Courses are of good quality as is the pricing. Sadly the accounts team are incompetent. My payments were set up on a monthly direct debit and yet I was accused of not paying even though the direct debit payments had been taken. Hundreds of £s were taken from my account on 2 separate occasions without explanation. It has been refunded when requested but clearly abuse of the direct debit mandate. Now a third random payment has been taken at end December - again no explanation no notification. Enough is enough - I've cancelled my account with them. Very disappointing experience.
Nathan
"Great customer service"
Got off to abit of a slow start as the link I was sent wasn't working but after speaking with Dan Nelson he had me all setup with the requested courses in no time. Very helpful would recommend and the courses are informative. 5*
Hr Odyssey
"Terrible customer service"
Terrible customer service. Since they moved over to the Atlas platform we have been waiting for 3 weeks to have an issue resolved. My advice is to use another online course provider as we have not been able to get a response having purchased a large number of course.
Lee Chapman
"Easy process"
Easy process. Thank you Jack for your time explaining everything and for providing me with different options!
Darmilatron
"Another dreadful training video series…"
Another dreadful training video series (Unconscious Bias Training)
Every few years we have to suffer under the hand of iHasco. The training is delivered in a slow paced, dull and uninteresting way and is far more interested with labelling practices and phenomena than actually dealing with the challenges of EDI.
what a useless tick box exercise.
iHasco, you could make this better by letting users do the test at the beginning and then watch what is relevant areas they are missing rather than telling us that "unconscious bias is a bias your not aware of" no S sherlock
Jade
"It was great until they changed to Altas"
This was a really great training option, until they made changes and became Altas. It is not very user friendly which is a shame as the previous version was great.
Don't fix things which are not broken as they say.
Vikki Grace
"Comprehensive and current training content - exceptional customer service!"
The product is easy to use and covers all our training needs with comprehensive and current training content. The customer service we received from Dan was exceptional - really listened to our company's needs and went above and beyond - a real credit to the company!. Would highly recommend this company for training needs.
Andreas Ericsson
"Extremely dumb courses"
Their cybersecurity course seems aimed at 3-year olds or people not living in a digitalized society. It also takes WAAAAY too long and is just downright wrong in many places. It's only good thing is that one can skip videos with a small javascript hack.
The GDPR regulatory course spends 10 minutes talking about the Wright brothers and how technology has advanced. F you for wasting my time you arrogant arses. Just shut up and go straight into the actual meat and potatoes. Everyone who actually does work *HATES* doing online courses, so making them as short as possible should be your nr 1 priority. Instead you drone on and on and on...
I strongly believe that the positive reviews here on trustpilot are paid for, which is in itself a sort of "cybersecurity threat" btw, as it might guide people to your crappy material instead of to a competent teacher.
Sammi Morgans
"Short and to the point"
This training contained concise information, giving no more than needed.
The only problem I found was an ambiguous assessment question that cut down my result at the end.
Lawrence Branyan
"Very Informative Training Course"
I can thoroughly recommend the iHasco training course in regrad to Drugs and Alcohol Awareness. Very informative and plenty of useful information in the event that an employer should have to deal with an employee engaged in alchol or drugs abuse.
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