"The service was wonderful as was the…"

The service was wonderful as was the house! Amazing and will 100% use again.

"Onefinestay is definitely a step up from other vacation rentals"

Excellent coordination: Meet and Greet at CDG is worth the cost and the involved staff was very helpful.
Though the location included the daily afternoon noise of happy students once school was let out, the neighborhood was moderately quiet.
Our accommodations were very comfortable and for the two of us, we appreciated the small second bedrooms to lay out our clothes and keep the rest of the apartment in neat order.
We love to wander Paris and found several great spots for morning espresso and pastries to excellent Italian and French food.Perhaps a list of immediate spots as such be helpful. This is our sixth visit to Paris and spent time with two couples we know. A nice treat as well as the exhibits and a few of the museums.

"A perfect location for the flat"

A perfect location for the flat. It was very cute, clean and we loved staying there! Thank you.

"A nightmare in NY"

Hi, my experience in NY has been negative and traumatic with Onefinestay. The apartment was really deeply dirty and stinky. No one from the company is based in NY: they had no local contact person.
Only after many emails describing how dirty and smelly the apartment was, did they reply. I asked to change the apartment but they denied me. I had no alternative: either I stayed there (in the dirt and stink, with very old pots and pans and a filthy, unusable kitchen...) or I had to leave and lose all my money. They were not going to reimburse me. Only after two weeks (!!) did the house become "decent." Although when my family came to visit I had to put them up in the hotel (at my own expense). My experience was traumatic: Onefinestay does not allow you to change apartments in case (as I did) things did not go well. They claim to be a company with luxury real estate, they charge you so much but the apartment I rented was indecent, they are absent and do not allow you to change apartments. A nightmare for me.

"The flat was lovely"

The flat was lovely, though disappointed fireplace did not work and also that we were not made aware of the extensive works being undertaken in the common areas. It would have been nice to have at least been informed about the construction conditions (fortunate that no actual work going on, as that would have been disruptive to our stay.) Elizabeth

"Everything was seamless"

Everything was seamless. They thought of everything. Treated us like royalty. No complaints from these tourists.

"The one fine stay staff are fantastic"

The one fine stay staff are fantastic, and really reactive however the property we stayed in was not up to standard. It was not exceptionally clean, the upstairs shower did not function etc

"Another great stay with One Fine Stay"

Another great stay in London with One Fine Stay. The home was lovely and well located. We always feel well looked by One Fine Stay and the staff are attentive when there is an issue. We had good duvets this time, not the over heavy and over hot synthetic duvets we’ve had in the past. I hope we’ll get them next time too!

"London flat"

hi, we had a pleasant stay.
flat is top notch ( quite street )in the middle of london.
we would come again.

"Service was impeccable"

Service was impeccable

The folks we dealt with went out of their way to fulfill our requirements, they stayed in touch with us and we’re always accessible.