"The 4 stars is based on easy-breaks contrast to Aust company with like name…"

The 4 stars is based on easy-breaks reviews (and a recent consumer apology!)
Unfortunately there seem to be a few easy break-type names.
In Australia there is an easybreaks.com.au which in my experience deserves ONE STAR,for actually responding (albeit negatively)to any complaints.
No website provision for reviews there is a bad start.
Then there's the unsolicited phone salesperson that
offers 7 nights OS resort free so you buy a package,but then when you go to use the pack the
5 or 6 demographic and sales session preconditions are thrust at you. No truth in sales representations with the Aust company. Avoid. Looks like stick with the UK version.
you go

"I GOT THE WRONG EASY BREAKS!!!"

I recently wrote quite a negative review of Easy Breaks. However there are 2 Easy Breaks: Easy-Breaks.com and EasyBreaks.com. Soo I sincerely apologise to Easy-Breaks.com (and Matilda who alerted me to this! I know nothing about them but if i go to Scotland, I WILL be sure to look them up!!! All the best from down under- Lawrie

"Booked various breaks over the years…"

Booked various breaks over the years all value for money had grt time but just been charged £5.36 on my mobile trying to book again but no available dates to suit your 0843 booking line is premium rate on brochure with no warning . Shame that spoils it won’t be using in the future Ange Mcc

"Excellent company…"

Excellent company todealwithdealtwiththemforyears

"We booked a 3 night break at new year…"

We booked a 3 night break at new year at Carnoustie Golf Hotel back in August paying the full payment, Insurance and booking fee for the 4 of us. We received emails from the hotel regarding booking for meals and believed everything was fine. On the Thursday 20th December at 17.10 we received a call from Easy Breaks saying that the hotel was not fulfilling our contract and the best thing we could do was call the hotel and see if we could book ourselves.
We called the hotel who could not be nicer and said they would accept our booking at a lesser price than what we paid Easy Breaks back in August, but we would have to pay the money up front, therefore we had paid the money twice for a booking and at a really expensive time of year.
I received no help from the team at Easy Breaks and was advised they didn't have a proper complaints team as no one ever complains, my argument was I made 3 calls with an expression of dissatisfaction but no complaint has been logged that is why they don't have to deal with complaints.
I would suggest that no one ever uses this company as they don't understand the meaning of a contract, when you pay the money to the company your contract is with that company and not a third party which they have had a disagreement with.

"Dishonest Rippoffs !"

Dishonest Rippoffs !
After getting stung with $310 for vouchers x27
Only to find out that the vouches can only be used at a few listed hotels out of many listed, then they inflate prices to make money,
Eg. rang hotel price quoted by hotel $1900
Easy Breaks quote with 2 for 1 voucher $2400
Pathetic

"Very helpful as always"

Very helpful as always

"Always great friendly service when…"

Always great friendly service when booking with easy breaks

"Excellent service sorting out my…"

Excellent service sorting out my booking with my voucher & refunding money paid , mistakes all made by myself. Well done Team Easy Breaks.

"Problem solved."

Had problem booking on website but quickly and easily sorted when I phoned by very friendly and helpful staff. Excellent customer service!