"The website is poorly deisgned"

The website is poorly deisgned! I wouldnt of used this site if it wasnt for the fact we had recieved gift vouchers from somone. What a farse!

You cant just look at all breaks at once you have to look by area, this takes ages when you just wanna go anywhere.

You cant look for bookings a few days before or after, it requires manual ammendment each time to search dates of availability at breaks.

To use our voucher we had to call, which my mobile provider rejected as I never use credit. This usually means its a non standard call charge and its costs to call. Very annoying as it didnt state this anywhere on the website or how much this would be costing us... Considering the company is based in Edinburgh it seems, it wouldnt be that hard to use a stamdard local number.

The customer service lassie I spoke to was a total lamb though and despite my voucher being tricky to find she pulled her finger out and was a commendment to the company and the one of the only saving graces in our experience. Along with the fact that adding extra charges for a booking online was very obvious. This was actally quite user friendly.

"Always good value for money and very…"

Always good value for money and very pleasant booking staff

"stay in esplanade hotel in Dunoon"

Great deal at very nice hotel, food and entertainment very good and room lovely

"Booking fairly easy once available…"

Booking fairly easy once available dates found but website could be much improved for those who are flexible with their dates and want quick view of availability at various hotels.

"Always happy to help"

Always happy to help. Very pleasant young man took our booking. We have used easy breaks many times. Jim and Sheena Taylor. Edinburgh.

"Bought this deal at very last minute."

Bought this deal at very last minute.
No double rooms available but were given twin room with sea view
Now to be honest hotel is dated and yes could do with a freshen up but room was clean, and bed was comfy
Part of deal was 3 course dinner which surpassed our expectations
Good buffet breakfast also
If you are after 5* then don’t book this as all you will do is complain even though price very reasonable
If you have common sense then you will see by the small flaws and enjoy the stay
Defo be back

"I made the mistake - but these guys sorted it without any dramas!! Thanks easy-breaks.com"

Easy application to make booking reservation online without any problems. Price for the deal in question appeared very good - and even when the IMPOSSIBLE happened (I'd reserved for 8-10th May and booked and paid instead of the 7th-9th!!) I was able to just phone through and the very lovely lady was able to adjust everything, contact the hotel on my behalf and re-issue a confirmation email using the same booking number but this time with the correct arrival and departure dates!! Excellent service, will definitely use these guys again. Thank you easy-breaks.com !! x

"The website for Easy Breaks is awful…"

The website for Easy Breaks is awful and is in dire need of an upgrade however if you phone directly to speak to an advisor they are very helpful. Due to the difficulties with the website I will no longer book any Easy Break holidays. I'm sure I am not alone on thinking this and lease take this as constructive criticism.

"Girl on the phone very helpful when…"

Girl on the phone very helpful when booking my weekend

"Easy to use website and prompt…"

Easy to use website and prompt confirmation.