"Excellent attention to detail when I…"

Excellent attention to detail when I telephoned to make the booking. We have previously stayed at the Loch Fyne Hotel and found in very good. The lady I spoke with on telephone (Wendy) on 5 May was very helpful. Said she would contact me by telephone to confirm any special requests and within ten minutes full booking was confirmed. It gave me confidence in your organisation.

"i have been using this company for…"

i have been using this company for years always good & friendly service

"Very helpful staff on the telephone…"

Very helpful staff on the telephone ,some great offers

"Staff extremely helpful and definitely…"

Staff extremely helpful and definitely went the extra mile for us.

"Break prices reasonable but....."

Had some good breaks with Easybreaks at reasonable prices. On the downside, their website could be a lot better and I really object to them steering customers towards premium rate telephone numbers, though with a bit of know how, this can be avoided. On top of that an online booking fee is uncalled for and not applied by a similar company I often use.

So yes,

"a comprehensive range of hotels and an…"

a comprehensive range of hotels and an easy helpful booking process

"I found the staff very friendly"

I found the staff very friendly, helpful & more than willing to source not only our given destination but others that may be considered.
They were patient & understanding to our special requirements & supported us throughout the booking process.
Yes we would certainly recommend Easybreak. Com

"First class attention and a pleasure to…"

First class attention and a pleasure to do business with.

"You have changed your web site"

You have changed your web site making it less user friendly. I have booked may short breaks and had the opportunity to sign in to my account. This no longer exists.
Previously I could select Scotland and the dates I would like a break and a list of hotels would appear.
Now you need to go through every hotel individually to see what is available.
I also had an option to take protective cover, this is now an included cost unless you opt out. I have paid an extra 12 GBP that I did not wont to pay. Booking reference 24676.

I would appreciate that the we site returns to the user friendly version.

Thank you

Best regards

Stuart Hughes

"Illegal pre ticked insurance"

Illegal pre ticked insurance