"Dedicated to solving any issues and lovely guys."

We made an online enquiry about solar panels and Sarah contacted us to organise a visit from Mike, their rep. He talked through everything and answered all our questions. The office were keen to organise a start date, but were happy to postpone while we had roofing work done. The installation week was planned. We only discovered the actual date on the evening before when the electrician contacted us. Cole and William arrived to start installing the panels. Darren and Sean arrived later to do the wiring. We have an old house, with very thick walls, snd the panels were going in two separate parts of the house, one area being on the garage roof. This proved to give Darren quite a few challenges, but he solved them all with patience and determination. It was a pleasure having the Eco. Energy guys in our house. They were pleasant and friendly. I particularly enjoyed Sean's singing and the laughter between the guys as they worked. Due to the nature of our walls, Darren had to cut through the plaster to install some of the wiring. All alternative options were fully discussed and considered before i agreed to this. The other option was plastic trunking, which would have been unsightly, so I was happy to go with having to do some minor decorative repairs. The system appears to be working well. The system used is Growatt. We've contacted their customer service centre through the app and had a question answered promptly. Sarah in the office was lovely when talking about payments. They don't accept cheques, but were happy for me to stagger payments due to transfer limits on my bank account. It's always a worry when employing someone to do a job that costs so much. I am happy with the work that was carried out. I'm not sure about cost comparison as we didn't do much of a comparison in prices from other installers so I can't fully review that. Overall, I would recommend Eco Energy.

"Cold callers and rude"

Cold callers and rude
Explained that wasn’t my name and they must have the wrong number and they argued with me. Disgusting if I wanted solar panels I’d avoid this company

"Eco Energy an Excellent firm "

Eco Energy was involved in fitting solar panels, battery and heat source pump in our home. Found the service excellent. Guided us though the funding available. Helped with paperwork. Workman were fantastic some of the best we have had. In Particular Kieran and Simon were. excellent. Knew there stuff. Extemely neat and cleared up. Nothing was too much bother. Thomas Harkins was very helpful to talk us through the application process etc. Chris Morran was also helpful. Over all can recommend Eco Energy highly

"I had a mixed experience with Eco…"

I had a mixed experience with Eco Energy. While the installation team was efficient and professional, there were a few hiccups along the way, such as missing fittings that needed adapting. Communication was good overall, but some aspects of the service felt a bit pushy, and I wasn’t entirely comfortable at first. The final outcome was satisfactory, but there’s room for improvement. Decent company, but not without flaws.

"Unprofessional roofers , poor after sales service."

Unprofessional roofers , poor quality instalation, insulation and insulation panels damaged by them and after I have reported to Eco Energy they just said sorry about it but they didn't fix the damage. Solar panels stop working properly months ago even one day didn't generate any energy at all. I contacted Eco Energy and I been told they will call me back in 10 minutes, after 2 months I am still waiting for the call back.

"Great Experience"

The work I had them carry out on my property was slightly more compilated as I had 10 panels fitted with a 6/4 spilt. However, work was still easily completed within a day and had it all set up for me including the app on my mobile. The company got in touch a few days later to make sure everything was in order (which it was) and sent out the certificate that I required in a very timely manner. Well worth it, I can already see a reduction in my electric bill. Would recommend this company to anyone looking for solar panels.

"Incomplete job and they have stopped…"

Incomplete job and they have stopped communicating via email or taking calls.
They have damaged my property - carpets, board cut out of my bathroom wall (they cant tell me why), windowsills, one window can't open, missing skirting boards, damaged bathroom light and ceiling with an electric cable running on the ceiling from the installed fan to the light fitting. I don't know what to do. I wish I had never heard of this company.

"Multiple calls a day"

I have received multiple calls a day and several text messages during the last week from this company. Despite me informing them that I am not the person they mentioned in the texts and phone calls they continue to call my number and seem incapable of removing my number from their system. One caller was particularly rude when I asked him to remove my number.

If it is a case of mistaken identity or even just a wrong number, it should still be up to the call centre to correct their mistake.

"Happy Eco Energy Customer"

From start (initial presentation and outlining Eco Energy and professional approach gave us the confidence and assurance to use Eco as our preferred Company) to finish the patience and knowledge of both the admin and installations teams from Eco have been top notch to none.

Eco Admin Dept awesome assistance with all the required docs and application details donee professionally Thank u

The installation teams for both solar panels and inverter system were super efficient and very professional both doing a fantastic job the assistance and guidance through whole process just awesome.

After instillation assistance just top notch too most important.

I cannot speak highly enough about Eco and the whole team.

Thank you all!!!

" Heat Pump, Solar and batterie's. "

Eco-Energ recently fitted us with an Air Source Heat Pump and solar with battery storage. Their in-house engineers, Matthew and Alex, carried out the entire work very professionally, and I can't rate them highly enough. The whole job was carried out in a very professional manner and always very tidy without any issues. I Would recommend ECO_Eng to future clients.