Jorvik Tricycles of York Ltd
Tranquillo Davide
"Profoundly prescribe Jorvik if your…"
Profoundly prescribe Jorvik if your searching for a 3 wheeler.
Barrie Davey
"The lady in sales I spoke to on the…"
The lady in sales I spoke to on the telephone (who shall remain nameless for now) relayed a completely incorrect request and set of requirements to the management, which completely misled management and technical dept down the wrong road.
Having promised me a tour (even though the factory was closed,) and picking me up from the Railway Station, after all all I wanted to do was look at a tricycle. I got my train tickets London to York and could have booked my B&B on the information given. So not wanting to wast thee tickets I will go up any way, and mosey around York.
Michael Fenbow
"I received my Odin 500 recently already…"
I received my Odin 500 recently already built for good will. I used to travel around on my mobilety scooter,that has gone now.My trike, Now honestly is one of the best things lve bought in my life,lm now 56.This trike has given my life back.looking forward to do coast to coast on my Odin in the near future.
Emma and Gavin are really nice people to deal with,any questions they have all the answers . l cannot praise them enough.l just wish l had my Odin 11 years ago when I was made disabled,As l said it has changed my life.All for the good.Thanx to JORVIC ODIN for my new happy future.
Mrs Julia Simmons
"My amazing Jorvik trike has given me new freedom!"
I am so pleased with my Jorvik trike and think it is worth every penny. I was nervous about spending this amount of money but the advice I received was really useful and helped to put my mind at ease. I have MS and I hate the fact that I have limited mobility but this trike really allows me a new freedom that I thought I would never regain. The build quality of the bike is excellent and when we have taken it to beaches in this country, everybody is full of compliments! Thank you!
Orson Gamelin
"Great service I received from Jorvik"
Great service I received from Jorvik. Don’t often write reviews but felt compelled to due to the kind way these guys treated me . I have suffered with MS for over 10 years and can be very slow.
Chantal Russell
"WORTH EVERY PENNY!!!"
WORTH EVERY PENNY!!!
I had been looking for over a year for a tricycle and after visitimg a number of bike shops in my localç area was advised to go to Jorvik as they are a speacialist in tricycles.
I can honestly say I am not disappointed from the start this company has been brilliant.
The sales advice was spot on and the after care is second to none.
My husband is an egineer and is quite a demanding customer but Jorvik answered all our questions and queris and I can honestly say this is one of the nicest companies I have dealt with.
The tricycle arrived last Tuesday and my husband assembled the trike , he could not have been more happier with its quality.
The end product is outstanding and I get stopped on every journey. I am starting to feel like a local celebrity...
Huge 5 Stars from me Jorvik *****
Marian Dyer
"Customer Service"
I have not actually bought my bike yet ... and, when I do, it will be from Jorvik! I really want to compliment Gavin on his excellent customer support. He was knowledgeable, patient and kind - and these qualities are becoming increasingly rare - so, Jorvik, hang on to him!!!.
Orville Desrosiers
"Worth every penny"
Worth every penny. Great service from the start and excellent product. Getting admiring glances everywhere I go.
Jean Wrinch
"Having read some negative reviews of…"
Having read some negative reviews of this company/product I am writing to say that my experience has been entirely positive. I have had issues with a controller and a sensor failing. The first time this happened it was within the 1-year guarantee period so no problem. It got fixed - parts free of charge though had to pay the service charge as I could not return the trike to the shop where it was bought. About 18 months later the same thing happened again. I spoke to Emma at customer services, who was entirely helpful and passed me over to a technician. He agreed to replace the faulty parts free of charge.There was some problem which required discussion between the service agent and the technician. The problem was resolved and the parts sent to the service agent who has now fixed the bike so I am up and riding it again. I was very relieved to find that the negative reviews I had read did not apply in my case. I think this is a great product for those of us no longer able to feel safe on a normal bike, and I could not have hoped for more from Emma at Customer Services. Thank you Emma and thank you Jorvik.
mark jenkinson
"Bought the Odin 500"
Bought the Odin 500, very pleased with this trike and surprisingly good at going up steep hills, excellent customer service and after sales, would highly recommend this company and their products
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