"Product quality & customer service "

I keep coming back to this company not only because I love their products, but also because of their customer service. I haven’t had better. When there is a mistake they respond quickly and fix it. Also I’m not waiting weeks for delivery. Very refreshing. Thank you.

"AWSOME product & wicked fast shipping …"

The fire blankets I ordered are very well made. Hope I never have to use them. The communication was very good. The shipping was wicked fast. They are so nice I have ordered more to give as Christmas presents.

"Excellent experience "

Excellent company to purchase from. Very efficient from order processing to delivery, including awesome customer service.

"Great customer service"

Great customer service! I needed to update my shipping address and they were quick to respond and help! I would order from this company again!

"Ordering was easy"

Ordering was easy. Shipping time was reasonable. The product is exactly as advertised. We just hope we never have to use the blanket. It gives us peace of mind just knowing we have something close at hand in the kitchen and garage.

"Address mixup"

My apartment number did not get added to my address, so my item was returned as undeliverable. Bheki from Prepared Hero contacted me by email about the mixup and I replied with my full address. My item was delivered 5 days later.
Thank you Bheki for the quick response!

"Peace of mind and Holiday giftgiving"

So easy to order online and fast,free shipping on both orders ! The bundle deals were great and cost effective as I not only purchased fire blankets, fire spray and pepper spray for myself and gifts for family and friends as well ! I feel more prepared at home and gifting the same piece of mind to family and friends is going to be exciting for me! Thanks Prepared Hero

"Bought 2 "

I was impressed how quickly I received my order from the time I placed the order. 4-5 days. I purchased 2 blankets. One for myself and one for my family. Haven’t had a need to use it, but sure one day I will be glad I have it. Then I will see if this blanket is true to what it does.

"Great customer service!"

After I placed my order and received confirmation, I noticed our street address number was missing, i immediately responed with an email. Within hours I received an email saying it had been taken care of. I received my order last night. Thank you for the great customer service 😀.

"I Ordered 2 packs of 4 by mistake"

I Ordered 2 packs of 4 by mistake. I emailed customer service to have one order removed. They were quick to cancel the unwanted second order and issue a refund. Very good customer service.