"Where to start, Spectrum... you could be better."

Where to start, Spectrum is horrible, but you could be way better than Comcast.

For one, Spectrum is like Comcast, they will try and overthrow smaller companies offering better Internet and kill off competition. Two, Spectrum tracks what you do, literally. For example (I didn't do this), but if you have a roommate that torrents tv shows or movies off of an application, they will send you a copyright claim to your email (do it again and they'll terminate you from their service). Finally three, you can't upgrade your Internet and no Fiber support (everything is done via coax, just like Comcast). I live in a city filled with College students, you'd think that we could upgrade our Internet to maybe 400 upload and 400 download, nope. You get stuck with 100 download and 11 upload. With students having laptops, consoles, PC's, phones and so much more, 100 download is nothing.

Now you ask, how much do they charge for this "100 download and 11 upload." We pay $50 for Internet only, that includes the $5 cost of the Router (which isn't free). So normally, you can have Internet, but you have to pay extra for Wi-Fi.... Amazing.

Due note, if you do plan on cancelling your service. A technician won't come to pick up the equipment. You will have to bring it to a USPS store to ship it or a local Spectrum store to drop it off.

I do have to say, Spectrum isn't that much like Comcast since Spectrum has no data-caps. This is the core reason why it has 3 stars and not 2. Spectrum, please if you give the customers what they want, those 1GB speeds or even allowing people to go past the 100 download (to even the 500 download at least) we will be forever grateful.

Spectrum still lives in the early 2000's.