"Breached GDPR by contacting my current…"

Breached GDPR by contacting my current broadband provider. Provided erroneous information that I was terminating my contract including a false date.

"So far so good"

So far so good, they cover my rental for protection and although not had to use services for any issues, they answer the phones, offer good advice and been responsive.

"Useless process but good customer services once you can contact them"

Here is an update
Following on from my review I was contacted by staff from Rent4sure.
They were genuinely keen to understand the issue and promised to put it right ASAP, this they did within 2 days. They kept me informed as to what was wrong and how they proposed to fix this issue.
This issue should not have occurred and the original staff were unmoving and unwilling to help but I believe the measure of a good company is how they react and resolve issues and for this I cannot fault their customer services.
For these reasons I have changed my 1 star review to a 4 star review.

Absolutely useless.
I was asked to act as guarantor for someone recently.
This company refuses to accept email references and insists on employers using the link they provide.
This is stupid but especially for the following reasons
1. In a modern world where cyber security is paramount, most company policies prohibit HRs from clicking links.
2. Most large companies indemnify themselves against lawsuits by providing references in a standard factual format.
I have always been employed by such companies and this joke of a company will not accept the reference provided as my employer will not click on the link.
Note: I work in defence – no company I have ever worked for would click your bloody stupid link

"If the Lettings agency use this…"

If the Lettings agency use this service. Run a Mile, Holding deposit Will not be stored by the company. Good luck getting it back. has taken 2 weeks too get anything Done. Nothing clearly explained what documents, and references needed. Last time it took under 2 days too get an answer on Openrent. And they done same checks. Joke

"THEY NEED TO SHUT DOWN."

My husband and I make about £70,000 a year together. We were trying to rent an £800 house. Easy peasy. Not only they kept harassing my husband for endless information, payslips over payslips (we are basically on the same salary, and they let me be), proof over more proof, like bank statements with employer's company name wasn't enough, payslips with employers name wasnt enough, they needed further official letters from employer signed and dated as well as further telephone reference??? Who does this? And then we got a fail over a POSITIVE landlord reference. They lied to our estate agents and dropped us immediately. I would rather live in a hotel than use any agent that deals with these scammers.

"Initially after reading the bad reviews…"

Initially after reading the bad reviews my partner and myself were really worried but everything went smoothly for us they didn't ask us for anything out of the ordinary we gave them everything they needed to run their checks and we passed the application in less than a week so we are very happy.

"Read for self employed people !"

I was initially worried with our application as I had seen self employed / business owners struggling to get passed through referencing. I my self have owned my own business for 3 years now, and as always my accounts don't truly reflect my actual earnings ( whilst all legal and above board ) due to dividends etc, rent4sure clearly looked into this well and I had no issues passing referencing and affordability checks, my advice would be, give these guys what they ask for, but also give them your draft accounts / submitted end of financial reports from your accountant etc, it makes their life easier if you give the evidence needed. A very smooth transaction from both rent4sure and the lettings agent. thank you.

"I was asked to be a guarantor for my former PhD who just got a job in the area"

I was asked to be a guarantor for my former PhD student and colleague. This company is awful. The amount of questions and hustle I had to go through it incredible. Completely unreasonable and everything is marked URGENT.

"We lost our dream house because of Stress4Sure"

Rent4sure?? Should be Stressed4sure. Giving 1 star because I cannot give 0
This is the worst moment of my life. This company made, what should be a wonderful moment of moving houses into a nightmare. Been on this process for at least 10 days, the leval of stress and anxiety cannot be described. I never felt so exposed in my life. We provided everything we could, everyday, the same information over and over again and every single private information and still was not enough... I attempted to contact them to see what was missing from documents, and apparently they do not want to contact my father's boss because he is a "self employer" even though he works for a company and has a boss.. also Rent4sure said they cannot help.. How can they not help?? they were asking for proof of savings... like REALLY??? THAT'S A PRIVATE INFORMATION!! "we are just trying to prove that you can pay the rent and also protect the landlord" but every bit of information is there, on the BANK STATEMENT with ALL THE NUMBERS SHOWING that we pay our current rent for years and never missed any payment.. Even with a letter saying how much my father earns, signed, they still did not proceeds
, and they don't contact my father's boss.... YOU JUST HAVE TO CALL HIM, HE CAN PROVE TO YOU THAT 1+1=2

jesus.. I've never felt so offended.. we lost our dream house and it's this company's fault.

stay away from this company.

"Avoid this company..."

I am currently dealing with this company and its shocking... the first initial email we got our names were spelt wrong. We did all our applications the day they sent us the emails. Our jobs filled in the paperwork etc and both got messages on our portals to say everything was submitted. 3 days later my other half got a phone call from our landlord saying they didn't receive anything from his work as the email was wrong! It clearly wasn't wrong as we had proof and his manager had received the email. They then requested that my other half needed to send bank statements and payslips which we did.. today we get another call from our landlord to say we have failed the checks due to the fact the name on his bank statements isn't his correct name- when it is! I have the proof. Avoid using this company at all costs!