"At first they seemed to be professional…"

At first they seemed to be professional but then it all went downhill.
Not contacting people in the time frame that they were available in.
Call handlers saying they would pass on new information to the case worker, only to have the case worker call asking if there were any updates. Being told they have email, but receiving no emails.
Having trouble contacting my relevant representatives only to give up and request months of wage slips and bank statements weeks after the process started.
Why isn’t this and any other documentation requested at the beginning, rather than dragging their heels so long that it’s our moving in week.
Overall sad to say a poor experience has been had with rent4sure.

"The whole call was a pleasure"

The whole call was a pleasure , very quick and the staff member mark that I spoke to on the call was very polite , I could tell he wanted the best for me.

"Was very pleased with how fast the…"

Was very pleased with how fast the references were completed. Chris was very helpful. Would highly recommend !

"Mark was really helpful and he…"

Mark was really helpful and he explained everything so i knew what was going on..

"Quick and reliable"

Quick and reliable, saves time, very helpful with wifi.. Thanks Mark!

"Hassle free"

Hassle free, fanatastic service setting up broadband tv phone ready for moving in..Well done Mark...

"Friendly Customer Service"

Had a lovely chat with Mark ;) Helped me organise a great Sky deal and was even able to book in the install for me. One less thing off my To-Do list.

"The whole process is very stressful"

The whole process is very stressful the website does not work to very good standards. Aren’t very helpful at all. Messed me around for a week. And they make a big deal if you don’t have online banking.

"Reliable and good advices offered."

Reliable and good advices offered.

"VERY BAD!"

VERY BAD!
They will not replay top you! so hard to get in touch with someone if you need HELP!!!