"Taylor Security is the best in the business!"

Taylor Security is the best in the business. Their reps are extremely helpful and will use their experience and knowledge when designing a solution, or when simply ordering products. They respond quickly to questions, both pre and post order. They are my 'go to' for lock and security, and door operator hardware.

"NOT cool at all. What a croc."

After Taylor Security plastered their name all over the Arrow company website and elsewhere, I went ahead and ordered two Arrow double cylinder deadbolt locks. With the free shipping I was happy getting what I wanted with a discount. Especially since I gave up two Schlage locks which I have to return now. Then I receive a message the next day to "Please be advised that this is a special order that must be placed with the manufacturer and takes 3 to 4 weeks." NOT cool at all. What a croc! Here this so called big company says in is in stock and gives absolutely no indication that it will not ship out immediately. What good is free shipping when it is not even available when needed? They certainly should give me a refund rebate of at least $10 USD for this unwarned inconvenience. They wait until you pay before telling you the truth. Bad bad bad.

"Taylor Security & Lock was the only way to go!"

Taylor Security and Lock was the only company that had the part I needed without trying to only sell me the entire door mechanism. Customer service was extremely helpful and even reached out to make sure that I was aware of how their shipping and manufacturing worked (I had not been aware, but it worked out great). The part was perfect and the whole process was extremely easy!

"The products I sought to purchase were…"

The products I sought to purchase were not a stock item.

"simple purchase and delivery."

simple purchase and delivery.

"quick service"

quick service

"Professional staff"

When I placed the order I was told it would be 2-3 weeks before they were fabricated and I received them within about a weeks time, product seemed to be high quality

"I never received my locks and keys!"

I never received my locks and keys!
And would appreciate it if you would ship them to me. I need them asap.
If not I would like a refund.

"Great value and quick shipping"

Great value and quick shipping! Perfect brass tags for my new business! Will buy from Taylor Security & Lock again!

"seamless process of navigating the site"

seamless process of navigating the site