"Easy to contact and helpful, tidy friendly workmen"

Very helpful informed members of the team. The fitting was excellent, no mess and estimate for fitting was spot on. The glazing certainly makes an enormous differnce.Only small complaint was the changing of our date for fitting was near the fitting date and in view of the fact they like you around you blank out that time and then have to do lot of changing around to fit in. Saying that they did squeeze us in before Christmas.

"Well crafted to each window"

Mitchell and Dickinson were polite at every stage.
Every window in this house is different and so they painstakingly over 10 days fitted, filled, sanded and painted a bead to each frame. The end result is hardly noticable but our warmth is. Great people and not a bother having them all around the house for 2 weeks.

"Mitchell and Dickinson were efficient…"

Mitchell and Dickinson were efficient and communicated well through the pre installation phase. We have a listed house and were slightly concerned about the aesthetic of secondary glazing but having researched extensively we felt M&D had the best solution for us. On site Joe, Greg and Phil were excellent. Their attention to detail and no snag too small approach was exactly what we had hoped for. The resultant final installation was therefore better than we had hoped, so much so that very few people have noticed the glazing but quite a number have commented on the additional warmth in the house. Thanks M&D.

"All is well in the end - excellent installation team but poor sales experience"

We are very pleased with the restoration work and cozy glazing that was installed which has resolved significant condensation and had a marked improvement on heat retention and noise reduction. The cozy glazing is also very discrete and barely noticeable.

We did have significant difficulties in the early stages with a restoration quote that was significantly increased after the deposit had been paid and made us question whether we had made the wrong decision. The back office would benefit from a more consistent customer communication as this felt very disjointed with contact from multiple people especially given our concerns

However, the people who did the work were outstanding. Very respectful and polite whilst working in our home for 3 weeks. Flexible to our circumstances and clean and tidy. The standard of work was very high and we were very pleased

4 stars but this is 5+ for the installers, 4 stars for back office and 1 star for the sales person who undertook our initial quote

"even better than expected"

Our 100 year old listed building on the edge of Exmoor has lots of windows which give it a unique appearance. But in the winter months it was prone to rivers of condensation which caused mould and rotted some casements.
The work that M &D carrried out has got rid of the condensation in most rooms and reduced it by 95% in the rest. Yes the house feels warmer and there is good sound proofing. Drafts were not a major problem but that was because the windows were so tight they were difficult to open Now they all open very easily which is a joy. The secondary glazing enhances the appearance of the original herritage glass and it is unobtrusive.
The 3 craftsmen were excellent and really cared about the finish.

"Remarkable professionalism."

We had half of our windows secondary glazed by this remarkable company when they first started trading some nine years ago and were delighted.
This year we were in the middle of a major renovation of our 223 year old house so decided now was the time to complete the project by asking them back to do the remaining windows. As before, the craftsmen were discrete, extremely tidy, totally professional and very pleasant. And very talented. In addition, they noticed work was needed on a window done in phase one and came back for a whole day to rectify it for no charge. Hugely impressive. Thank you.

"Great experience all round with this installation"

Having tradesmen in your house for 2 weeks is always daunting but I can honestly say that I couldn't have been more pleased with how easy the process was and how incredibly polite, considerate and discreet the team was. We are really happy with the end result too and the secondary glazing is both pretty much invisible and really effective. Really recommend Mitchell and Dickinson if you have a grade II house and you are not allowed to change the windows (which in this day and age is totally wrong). Thank you so much for keeping us warm!

"Delighted with the results from…"

Delighted with the results from Mitchell and Dickinson.
Amazing craftsmanship and attention to detail at every stage of the process, our house is now cosy and warm after having draft proofing and secondary glazing completed on our 200 year old windows and doors. The secondary glazing is virtually invisible so none of the character of our unique windows has been lost. Although a big investment, I would highly recommend this system as the only and best solution for listed properties that are cold and draughty, and a lot less expensive than replacing all the windows like for like.

"Keep original sash windows in a small terrace house"

I had secondary glazing put on 2 sash windows in a terraced house which I rent out. Mitchell & Dickinson were highly professional at every point of contact, and though expensive, I wouldn’t hesitate to recommend the company if you want to keep your original windows. The work was done to a very high standard and the house is now much quieter and warmer, while still retaining its character. One word of caution in a small house, unfortunately the sanding had to be done inside which caused a lot of dust. However, Harry and Jonah, the craftsmen who carried out the work, did a fabulous job on difficult windows, tidied up every day to leave the house clean, and showed outstanding care and consideration to my tenants.

"Excellent work on the windows in our old stone house"

Brett spent a week and a half onsite carrying out various works in our Grade II listed old stone house in Somerset - these included secondary glazing, specialist draught-proofing and some restoration on a number of casement windows, French doors and part-glazed doors. The end result is terrific, very discreet and already making a huge difference to how warm the house feels, condensation issues, sound-proofing, etc. We were extremely impressed with Brett's professionalism, technical expertise and attention to detail.
Highly recommended!