"Excellent customer support"

Excellent customer support! Brilliant site ! Easy to use, quick responses
Highly recommend

"a fun and interesting variety of…"

a fun and interesting variety of products and fast and really helpful customer service after i accidentally wrote the worng adress

"It was an incredible shopping experience"

It was an incredible shopping experience. The team were super nice and helpful.
I'll definitely buy from Boomf again.

"Great products, great customer service."

Great products, great customer service. While you can't fault them for the royal mail's service, Boomf themselves have been super efficient with their service, and great quality products. I went for some of their marshmallow treats which you can customise as an excellent gift or corporate show off. Clearly they're perfectionists in what they make, and have a great corner of the market perfected. Thanks folks!

"Really easy ordering service"

Really easy ordering service, great updates about my order and shipping.
Fantastic customer service and would definitely recommend and use the service again.

"Boomf products are consistently of the…"

Boomf products are consistently of the same high standard, which whilst not the motivation for my review is worth noting, so hats off to the individuals who create their products :)!
My feedback relates to the genuinely superlative customer service I am experienced recently whereby Lucy reached out via email to notify me there was some confusion in my order, and inviting me to clarify what I ordered so that my order could be dispatched and delivered on time.

What I think is excellent is that
A- Lucy picked up on the anomaly so quickly
B- Communicated the issue to me promptly and with a clear focus on both getting the right product created and delivered in a timely manner
C) Went above and beyond by even assuring me if there was any delay she would personally ensure it was overcome and the product reached me on time! Given that the product was a birthday card for my wife, this was important to me and frankly Lucy’s attentiveness and professionalism more than made up for me ordering the card a little late, haha!


Overall a really excellent impression has been generated here, Boomf are lucky to have Lucy in their team, and I will gladly continue to send custom Boomf’s way!

"I found the website a bit confusing…"

I found the website a bit confusing when placing the order and didn’t get a chance to put the correct delivery address in but as soon as I chatted to Will, he amended it there and then. Really impressed with the after sales service, thanks Will 😊

"Impressive is the word!! 👏🏼👏🏼😁👍🏼"

What a friendly and incredibly helpful person Stepan is. This is the sort of person every business owner is looking for. In a world where customer service seems to be becoming depressingly on the decline - I have been wowed and impressed just as I would be opening a boomf card! Thank you for the great service once again!!

"I absolutely love dealing with this…"

I absolutely love dealing with this company every time I am in touch, they cannot be more helpful. I am terrible online and really struggle but I get the best help available to purchase the most beautiful gifts I've never had a late order and the products are always a fantastic standard. I must give the marshmallows a try next they look divine. I highly recommend the cards and gifts Thank you for a lovely customer-based company.!

"Be careful ordering personalised gifts"

I order personalised gifts for my maid of honour and mother of the bride for my wedding. The contents of the boxes were the same but the cards were different. I did have to delete one from the checkout and re do this as I wanted to change it but this didn't work as I received two with the same card! What a crappy website! There is no option to preview your order at checkout so I had no idea that it had not worked correctly! When I contacted them they basically said they cant do anything and they cant just sent me a replacement card as it has to be ordered with the gift (sounds like rubbish to me) so they gave me a coupon for their standard cards but they aren't the same those that come with the gift so its still disappointment and very frustrating.