Allen and Harris

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184 reviews
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Customer Reviews about

Allen and Harris

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S.J

1.00/5.00

"Scammers and illegal handling!"

I would honestly give 0 stars if it was an option. Incredibly unprofessional estate agents.

Avoid at all costs, very rude staff, terrible lack of communication, sketchy, and greedy!

They Pressure you into using their services, and if you don’t they will deliberately mess you and tell you your offer is not good enough…even tho it is, it was very frustrating to deal with these people.

They are messing with peoples lives here, I feel like they’re all scammers and doing something incredibly illegal

Sarah was completely rude and messed us around. She is completely unprofessional.

This estate agents should be shut down. Please avoid at all costs, they only care about commission, they do not have anyone else’s best interests.

17/11/2021

furb crump

1.00/5.00

"LIARS,MONEY HUNGRY DISHONEST"

PORT TALBOT OFFICE - The worst experience I've ever had with an estate. I had a pleasant viewing with the owner who showed me around when the estate agent wasn't available. Loved the house a d spent 2 hours chatting with the owner who seemed more than keen to sell to me, even asked me to exchange numbers to keep each other updated as this agent allowed his last sale to fall through and never notified him.

Later the same day I txt the owner and offered full asking, telling him he could take as much time as needed to decide. He replied instantly and accepted. I emailed the agent and formally submitted my offer as well as my mortgage in principle proof of funds (far more than enough to Substantiate my offer)

I phoned the next working day a d the agent Sarah Rowlands was instantly offish and dismissive, huffing down the phone and acting completely put out that I had called. She was annoyed me and the owner had contact and told me nothing had been accepted and viewings would go ahead still.

I heard nothing til I was contacted by Rachel in there mortgage team. I told them I had already got a lender I was happy with but was pushed in to chatting with her anyway. After talking through the mortgage info I was then called yo say my offer was accepted and it would be taken off the market....that was until dat laterite Rachel had decided upon herself to go behind my back and speak to my lender and tell me they wouldn't lend to me...pure rubbish, i had personal contact with my lender and was told that agents tend to use intimidating and bullying tactics to force people to pay for their services.

As soon as I refused to pay for the agents in house mortgage service I was ghosted and then told my offer had been gazumped and owner stopped contact. I took it as a blessing in disguise as I would never deal with Sarah or Rachel or this crooked company.

A week after that I wascontactedby the owner again who assumee I was still buying...I had to be the one to tell him that his agents lied to him and me and that I was messed around and they declined my offer without his knowledge.

Avoid these unprofessional,dishonest,useless, crooked liars at all cost!!!

17/11/2021

Pablo

1.00/5.00

"No experiences with costumers, they don’t know what they are doing!"

The branch in Stoke Gifford:
I wait 2 weeks for a house viewing and after 2 weeks they cancel my viewing for Friday and for Saturday as well, not giving me the chance of viewing the property or put an offer. Very bad, terrible way of dealing with properties and costumers! Not good!

13/11/2021

Ali Alkamil

1.00/5.00

"They are scammers"

They are scammers. We paid a holding fee for a property to move on the 12th. They told us no on the 10th and kept our money £279. It is clearly a tactic they use since agency fees are gone.

You let people pay a holding fee then tell them no and keep their money.

Please don’t go for them. Scammers

10/11/2021

Craig Preston

5.00/5.00

"Great service from the team at Allen &…"

Great service from the team at Allen & Harris Irvine with our recent property purchase. Special mention to Janice crookston for finding us the right property and to Jamie Stewart for getting us a great deal on our mortgage and a product that met our exact needs.

22/10/2021

Charlotte Bell

1.00/5.00

"I would tell anyone to avoid Allen &…"

I would tell anyone to avoid Allen & Harris like the plague. I commissioned the Swindon team to sell my house based on a high valuation which they promptly told me to reduce almost straight away. They barely got me any viewings and no offers in the whole five months I was on the market with them. They were not marketing it to the right people (corroborated by the fact that as soon as I switched estate agent it was sold in the first weekend) and I would always have to chase them for any feedback on the few viewings they did book. Also watch out for the small print…you are tied into a five month initial period.

It felt like selling my house meant nothing to them and because they were in a flat rate they just kept telling me to reduce the price without putting appropriate effort in to selling it. Not good.

01/10/2021

Mindy clarke

1.00/5.00

"Terrible experience"

Terrible experience. Promised had hundreds of people on their books looking for house like mine. They couldn’t sell

24/09/2021

Anthony Eldridge

1.00/5.00

"Allen & Harris - Abysmal"

Allen & Harris, Frome, BA11 1AR
I tried to contact them to view a cottage, left a message but no response. Later, spoke to 2 people (one the manager) who both promised to call back with an appointment and didn't. In desperation, I traced the owner and wrote to him. Possibly as a result I was called 3 days later and offered an appointment 2 weeks after my initial approach.
Subsequently made an offer of full price but 24 hours later got a call to say that off-road parking, which was included in their sales details, would be £5000 extra. "Oh, you should have been told that."
I shall never deal with this firm again, either to buy or sell - their 63% one star rating says it all.

18/09/2021

Abbie Owens

5.00/5.00

"Sold and bought with Talbot Green Allen and Harris…"

We have sold our house with Allen and Harris Talbot Green Branch and also bought our new house with them. They have been very helpful and friendly throughout the process and have helped us overcome a few hiccups along the way. We mostly worked with Tom who had been fantastic and has always made us feel like nothing was too much trouble. Leanne has also been great and both have made us feel at ease with what can be a very stressful time. We cannot fault them and we have been really happy with all of their help :)

11/09/2021

Bonnie

5.00/5.00

"Outstanding services"

I highly recommend AK for his services. A friend of mine recommended me to him after I was declined a mortgage from another broker (despite that broker telling me I was guaranteed a mortgage). My circumstances are complex, yet he managed to secure me a mortgage with 3 days, including working over the weekend and during his holiday. From the start he assured me that he could help and if any issues my fee would be refunded. He is efficient, reassuring, experienced, professional and has saved me considerable stress. I’m so delighted that I was introduced to him and now extremely excited about moving.

07/09/2021
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