"Muy buen servicio"

Muy buen servicio, siempre atentos y amables. Compañía recomendable.

"I am disappointed"

I am disappointed. I booked Kia sedan brand new car (with no option of similar) but they gave me a different car, not cleaned and full of smoke. The car was not safe as the tire threads were below legal limit (already rubbing the tire thread safety markings). When I complaint they didn't care much.

"Great service, new vehicle, excellent staff and overall good experience from Avax"

Great car
Good staff
High care displayed by staff
Croation owned
Credible company

"Could a local car rental be trusted?"

Could a local car rental be trusted or should you go for the international companies? Well, at least for Avax in Split it is a good option that offered a really low price and decent prince on insurance (this is something is tricky in Croatia - either they block over 1000 Euro on your account or you have to pay an expansive insurance).

No problem that their office is a little bit from the airport since you get a personal pick up directly outside arrivals and go with them in a car a few minutes to their office. You doesn't have to stay in line at some office and since Split airport is under reconstruction no rental company has their cars nearby anyway.

Friendly on-line customer Service & Support that answered questions is extra plus.

"Recommended Car Rental Company"

Very good value and helpful car rental company. We hired from Zadar town centre and dropped the car off at the airport without additional charges. The car, Suzuki Swift, was brand new and well equipped. It's size is perfect for exploring the area and easy to park - an important consideration in Zadar.
There was a slight delay in collecting the vehicle, but otherwise everything went smoothly. I would definitely use Avax again.

"Everything was as described"

Everything was as described. Friendly, professional, helpful and efficient. Car be like new. Thank you for you assistance.

"great service"

great service. i struggled to hire a car without a credit card but avax sorted it out for me. they delivered the car to the hotel for me. car was great. overall a very good company.

"SENTIMOS QUE QUISIERON ESTAFARNOS."

Alquilamos un coche durante 15 días con el seguro START.
Lo primero es que dejamos por escrito que llegaríamos a las 17 horas de la tarde, incluso pusimos numero de vuelo, y al llegar a Zagreb no había nadie de la compañía por allí, tuvimos que llamar para que fueran a buscarnos, sin embargo otras compañías como CAR WIZ si que fueron puntuales a recoger a sus clientes.
Nos entregaron un coche nuevo, NUEVO.
Durante 15 días no tuvimos ninguna problema ni inconveniente, todo fue OK.
Para entregar el coche 15 días después, tuvimos que volver a ponernos en contacto con un chico para devolver el coche, el dia de la recogida pedimos de tener el coche dos horas mas nada mas, y se nos dijo que había que pagar un dia mas, política intransigente, que no gusta, mas aun cuando hay tanta competencia, por dos horas, pagar un dia mas.
Finalmente entregamos el vehiculo en la hora acordada, nos recibió un chico, que tengo que señalar que fue SIEMPRE MUY AMABLE, PACIENTE Y COMPRENSIVO, ya que el coche tenia dos pequeños arañazos en el parachoques, minúsculos.
Este chico se pone en contacto con su jefe y que debido a que teníamos el seguro START debíamos pagar 200 euros por tan minúsculo defecto, nos negamos a pagar y bajó a 130 euros, y luego a 50, y LO MAS GRAVE, QUE SI NO PAGABAMOS LLAMARIAN A LA POLICIA, a lo que respondimos que la llamasen.
Finalmente nos dejaron marchar sin pagar y sin llamar a la policía, para dejar buena opinión de la empresa.
MI OPINION ES NEFASTA, POLITICA DE LA COMPAÑIA PESIMA, PESE AL EXCELENTE TRATO DEL CHICO QUE NOS RECOGIO EL COCHE EN DUBROVNIK, NOS SENTIMOS QUE QUISIERON ESTAFARNOS. NO RECOMENDARA ESTA COMPAÑIA NUNCA EN PROXIMOS VIAJES A CROACIA.

"Good price and nice car"

Good price and nice car

"First class"

Having had issues with large firms before took a chance on Avax but was doubting good reviews. Chose them because competitive price included cross border and Croatian ferry insurance and no extra charge for Neum gap plus free extra driver for emergency. No deposit for online booking and paid cash at time of pick up. Was upgraded free of charge and had a nearly new Suzuki Vitara. Excellent service from friendly staff. Would have been five stars but for two small issues. 1 - screen wash was empty but purchased some from garage for a few Kunas. 2- drop off location was different to pick up and it would have been helpful if there was a Avax sign to indicate whereabouts of Avax office at Split airport or I had been given a map as location not on Satnav. ( Split airport is chaotic as it is a state of regeneration so everything is temporary)