"Thank you so much"

Thank you so much! I would very much recommend this company. Thank you especially Syed Hussain who I spoke to several times with various questions and who was only too happy to answer them.

"EPC certificate not received "

EPC certificate not received after I was assured it was performed and would be sent. In addition, the fire certificate did not include everything I was expecting, such as an evacuation route and safety I could share with my tenants

"I recommend using this company "

I would definitely recommend this company. I recently used this company and there was an issue with which was resolved promptly. I found the staff to be honest and genuinely trying to help.

"Avoid at all costs "

Please do not use this company! Booked an EPC and when the man arrived did not look at all professional as had a scrap piece of paper to do the EPC which concerned me straight away. I called after 3 days as was not showing on the EPC website I was told the man had lost the paperwork! They constantly lied and were also told it was a computer error on the government website and more excuses after that. They are rude and incompetent and I have no idea how they are trading. I'm currently in the process of reporting them along with the estate agents as they have never heard anything like it. They don't pick up the phone to you and when they do they put the phone down on you. So rude! You have been warned not to use them or you will be very unhappy and out of pocket and very stressed as constantly on the phone. Dont trust most of the reviews on here as they are fake. Check the bad reviews as all saying the same thing on how bad this company is.

"Update. "

Can now update my previous review. Have finally received a phone call and email with apologies regarding the miscommunication and delay. If the company can in future improve on their customer services then we will highly recommend them and will certainly use them for our other properties.

"Request for service quote"

I enquired online for a fire risk assessment to be completed on 8 May 2024. As part of the process online you have to submit your bank details. The page acknowledged receipt of my enquiry. I did not hear back however £5 was deducted from my bank account. I have called twice to seek clarification why this amount has been debited from my account. During the first call we lost connection and on my second call, the advisor promised to investigate and call me back. I am still awaiting a response and am still £5 down and not sure why. This feels like a scam.

"Quick service and good experience "

We were able to book in an inspection for the next day which was great. Drew came, he was polite and helped us to get the certificate really quickly as i told him we were in a rush. Really happy with the service.

"Perfect"

Perfect, booked by email, Ts and cs re carbon monoxide alarms clear and transparent - great service, competitive fees - will deffo use again !

"Very fast service"

Very fast service. Value for money.

"Engineers were great"

Engineers were great - Did a thorough check and explained exactly what was going on and why -