The iT Store

Electronics & Technology
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379 reviews
Overall Rating
Customer Reviews about

The iT Store

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Kim

5.00/5.00

"Great customer service"

Good value for money for second hand products but most of all excellent customer service both at purchase and for any follow up queries. All the staff are extremely knowledgeable but can explain tech. things in an easily understood way to non tech folk!

09/02/2025

Kevin

5.00/5.00

"A truly amazing service"

A truly amazing service. An absolute lifesaver for what I needed

01/02/2025

Consumer

5.00/5.00

"Excellent service!!"

Excellent service!!! Really friendly workplace who asses your needs and really look out for you. I would recommend to anyone

23/01/2025

Gill Wagstaff

5.00/5.00

"Very knowledgeable staff"

Very knowledgeable staff, excellent service and very competitive pricing. I needed a repair to my iPhone, all done within 1.5 hours. I certainly recommend them

16/01/2025

Richard Shipman

5.00/5.00

"Brilliant service"

I have visited the IT Store twice and received great assistance with software problems on my MacBookPro by helpful, knowledgeable and friendly staff. On the second occasion, it was a problem with a printer so this involved a home visit as access was needed to my wifi network and the help I received again was excellent. My only regret was that I had not bought my new MacBook from IT Store in the first place.

04/01/2025

Claire B

5.00/5.00

"Excellent service"

Excellent service. Absolutely outstanding. Quickest turnaround ever and professional, friendly staff. MacBook is repaired and has a years guarantee. Couldn’t be happier - would highly recommend.

21/12/2024

VA

5.00/5.00

"Brilliant staff"

Brilliant staff, so helpful and knowledgeable who don’t try to sell you the most expensive item in the shop but the one that really suits what you want. So much better to by preloved at a reasonable price. We always shop there and we are always completely satisfied.

06/12/2024

Consumer

5.00/5.00

"Honest company with lovely employees "

Recently went to them with a broken refurbished macbook I bought from amazon (do not recommend) and I know nothing about laptops and they very easily could have asked me to get whatever was broken fixed but instead they told me not to investigate it and ruin my warranty and send it back to wherever I got it from. I then bought one of their refurbished macbooks this week and for the price I paid (£199) it works great and you wouldn’t know how cheap it was. Not to mention their shop is very friendly and welcoming and you can feel confident they know what they’re talking about.

19/10/2024

Adrian

5.00/5.00

"Very user-friendly"

Very user-friendly. Prompt and good value

26/09/2024

Graham Lee

5.00/5.00

"I-phone"

As a complete novice it was great to be in the hands of experts nothing was too much trouble IT swapped my contacts and talked me through my new toy
I am having great fun exploring this (to me) new technology
Graham

20/09/2024
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