"No negativities here"

Despite all the negative comments....and there are quite a few...my experience with Hunter Express was first class. No issues, delivered earlier than promised with up to date notifications.
Thank you

"They're holding onto a package and have…"

They're holding onto a package and have said flat out they won't rebook it. I can't be home all day waiting for the driver to eventually show up due to work, and they refuse to deliver in the afternoon. Use a different courier.

"If Only I could give them zero"

If Only I could give them zero, the driver was freaking lier piece of crap, first of showed without a prior notice or no communication of delivery plus I wasn't home, two big boxes left outside which are 22KG each, the driver called to advise that he left the boxes outside when I told him my wife will open the door and just put them inside the property, the driver then changed his statement saying that I left, when he clearly told me earlier that he is just there, unfortunately this was a company the seller on ebay chose to do business with, these clowns shouldn't be allowed to operate a delivery business.

"If i could give Zero for customer…"

If i could give Zero for customer service I would.

We booked a parcel to be picked up on the Monday, they didn't show up. Was told they would be there Tuesday around 3.17pm - again no show - the driver is unable to pick up again. Was advised it might be easier if we dropped at the depot. When I asked her if she could please hold a moment as I needed to check that this would be ok and my office phone was calling she said NO and hung up the phone!!

So hopefully if we get it too the depot it will reach our customer. Would NOT recommend this company ever!!

"I am stupefied by their abject…"

I am stupefied by their abject ineptitude. How can a parcel be in transit for a month when it is just a 5 minute drive away? Why does nobody answer the phone? Why does nobody reply to any messages? Does anybody actually work there? I refuse to ever buy anything again from a business that uses these morons for shipping. Inadequate, unprofessional and desperately incompetent.

"Worst freight company in Australia"

Unfortunately drawn into this one as eBay seller picked this company. I then got lumbered with dealing with these clowns. Worst communication ever, completely wrong information shown on tracking screen, of which they kept trying to resolve. Complete incompetents and I gave up expecting any form on sensible communications. They kept saying that I had to raise a new item but would not provide a link to this. Then, they kept saying that all correspondence was in the new item, of which I could not find nor would they provide a link. Items eventually arrived, after sitting in their local warehouse for 8 days. Absolute garbage, never ever again.

"Can't complain as they did get back to…"

Can't complain as they did get back to me on the emails I sent and asked them to deliver asap wanted it By Friday .. wasnt aware that the delivery wasnt in perth by the 20th as stated on the delivery day. Also it was on a truck from Melbourne to Perth. Not flown over. Customer service needs to improve.let the customer know what's delaying the consignment. And delivery day was today with no notification. LUCKY I was HOME. But can't complain as it got here in record time on the Monday. The driver was very unsociable. Needs a lesson in being cheerful when delivering.

"Never Again Hunter Express"

Like 99% of other hunter express customers, my 1st (and last) experience with them has been a disaster from start to whenever (if ever) I receive my goods. Now that I know about this co, the next time I want to purchase something from an online store, I will be telling them under no circumstance are they to allow hunter express to 'deliver' my goods. If they cant do this, then I will tell them sorry but I will need to take my business elsewhere. If we ALL START DOING THIS ONE SMALL THING before we purchase something online , hunter express will either fix their pathetic systems or go out of business. Either way will be a win for customers who rely on them - either a store owner or someone like us buying online. Don't let them get away with this any longer.

"hopeless!!!!"

They were meant to deliver a TV unit and buffet... they delivered the tv unit and they said buffet was arriving next few days almost 6 weeks later NOTHING.. The driver had damaged first buffet got sent back for a replacement... and it got re sent out but they attempted delivery but to the wrong address .. also have called over 4 times and have been hung up on!!!
and told the shortage of drivers!!!
STILL WAITING on my delivery!!!

"Worse hold time than Centrelink"

Over 4 hours on hold and still no answer, I’m not entirely sure how this company is even still operational. The absolute WORST transport company I’ve ever had the displeasure of dealing with. DO NOT USE HUNTER EXPRESS as they will take your money and not deliver the goods.