"Car unclean at handover "

I had a wonderful experience staff were very helpful the pick up process was smooth and quick. Only negative was that the car was very dirty seats had alot of staining found fingernail clippings in the the glove box.The handover was very quick so didn't really notice the interior of the car until i got home I think it is important to have the cars thoroughly checked and cleaned before handing over to the next person. It cost me a bit of money to have the the interior steam cleaned ontop of the subscription cost. The car was brought from Sydney to Melbourne and I did not pick it up straight away so there was plenty of time for it to be checked and cleaned, other than that I think that subscription system is the way to go!

"Great service and car"

Great service and car

"I'd recommend other services over this one.."

I agree that subscription is the way forward however I would encourage you look at other options.

The training of their staff is deplorable, they have no resolution process and the their staff are incompetent at even the most basic of requests.

"Effortless booking"

Effortless booking, excellent service, and a diverse range of vehicles to choose from

"Subscription is 👑"

Very easy process, friendly people, good car.
Subscription is 👑

"Great experience "

Ben has been prompt in responding to questions and the drop off with Carly was on time and seamless

"Good job? "

Meh did there job but I didn’t leave satisfied

"Super easy process"

Super easy process, fast and effective.

"Ben Coates was fantastic to deal with"

Ben Coates was fantastic to deal with. Very helpful and informative.

"Amazing Customer Service"

Amazing Customer Service