"Excellent in every way"

We bought a modular Imogen sofa and four Floyd chairs from The Lounge Co. Everything is very well made to a high quality and looks great. Storage, delivery and sales support were excellent. I'd definitely recommend The Lounge Co to family and friends and we will buy more furniture from the company in the future.

"Highly Recommended Sofa Ordering"

We ordered a customised sofa in mid October. I was happy how we could choose different shapes and fabrics for the sofa.

The website said it would be arriving by December, but I got it much earlier in late November! The delivery team was also very helpful and friendly. Highly recommend!

"Very happy with the quality of our sofa…"

Very happy with the quality of our sofa and chair.

"Lovely fabrics and quality"

Lovely fabrics and quality, good delivery, very happy

"Quality products at reasonable prices"

From the very first call the operator gave very good advise she was professional, knowledgeable and had a good understanding of matching and coordinating fabrics and colours.

"1st sofa arm fell off 2nd sofa center collapse"

Truly disgusted with service after 1st sofa arm fell off ...now the 2nd sofa the centre section now held together with 2 brackets and glue £1.900 for the privilege and to get blocked on Facebook disgusting no one called to ask if I was happy nothing shameful service
At no point have customer service even tried to contact me ...my sofa isn't the same it's held together with glue and brackets ...the centre support was broken ...I've pictures of it I can feel the springs at the back support .....I could add more but what is the point they are not ...interested in my purchase or the problems I have ...DISGUSTED SO MUCH FOR THEIR GUARANTEE....

"Easy order and delivery"

Easy order and delivery, very smooth, no issues

"The order from lounge co came on time…"

The order from lounge co came on time and the product was in good condition. This is a marked improvement on the last order which took 6 months to make and then went missing! A huge improvement in service, well done Lounge Co and thank you

"good service"

From choosing to delivery was expertly done
Chiswick shop was great helped us choose they had great knowledge
Delivery was 4 weeks early
Had to be left in hall as legs needed to be taken off went in very easily at that point reassembly was no problem at all
One damaged leg on Delivery told shop one week later new leg arrived
Went for 4 seater lola in leather
Very pleased

"Poor quality of the cushion interiors"

Poor quality of the cushion interiors. They go very saggy and soft after a couple years of use. However, these only have 1 year warranty (I wonder why), so they change you on average £150 per cushion interiors to replace them. Unfortunately they replacements are as poor quality as the originals so you have to spend money every 2 years to keep the sofa comfortable