"Stay away from Freely"

Stay away from Freely! Our trip was cancelled and we didn’t get any money back.

"Don’t buy this insurance"

Don’t buy this insurance! It’s a scam. We have bought this insurance for our trip to Vanuatu. We had prepaid accommodation and transportation in Vanuatu. Unfortunately, after 6 hours at the airport the airlines has cancelled our flights due to the mechanical plane issue.
It took the airlines 3 days to fix the plane. The airline has given us a credit for the flights, so we were forced to postpone our holiday. We have logged a claim for the prepaid accommodation. Our cancelation policy was up to $5000. Sadly, we haven’t received any money back!Apparently, they are covering only airlines cancellation caused by strike! We will never ever book this insurance again!

"I got stuck far from home"

I got stuck far from home. Couldn't help at the time but still tried. Thanks

"Easy to use and cheap"

Easy to use and cheap

"Simple straightforward and affordable…"

Simple straightforward and affordable travel insurance.

"I didnt have to claim but knew i was…"

I didnt have to claim but knew i was protected. The sos feature of the gps tracker was great. Made me comforted to know that the company knew where i was in Africa the whole time.

"I did not need to call on your service…"

I did not need to call on your service but good to know it was there if needed, value for money thank you

"Nothing happened and we didn't need to…"

Nothing happened and we didn't need to file any claims.

"Quick easy sign up process"

Quick easy sign up process, great app, competitive price. Would definitely use again.

"Great insurance, minor tech hitch with app on iPad."

Great insurance for interstate travel whilst waiting for my ambulance cover to kick in. Only problem is can’t rotate the Freely app on my iPad screen to horizontal (and yes everything else could rotate) - drove me crazy. Ok on my Samsung phone.